Windows 7 BSOD error BCCode:f4

By fifooo
Dec 13, 2012
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  1. Hi. I bought a new laptop Acer aspire v3-771g with SSD on which I have installed the OS . I have a bsod when the laptop wakes from a hibernation mod. I have installed windows 7 64 bit.

    Here is the complete error:
    Problem signature:
    Problem Event Name:BlueScreen
    OS Version:6.1.7601.2.1.0.256.1
    Locale ID:1033

    Additional information about the problem:
    BCCode:f4
    BCP1:0000000000000003
    BCP2:FFFFFA8008BC6B30
    BCP3:FFFFFA8008BC6E10
    BCP4:FFFFF80002F888B0
    OS Version:6_1_7601
    Service Pack:1_0
    Product:256_1

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    The "new folder" is corrupt. Disable hibernation and see if this helps
  3. fifooo

    fifooo Newcomer, in training Topic Starter

    I think this file won't be corrupt. When I close the laptop's minitor and open it afterwards it gets blue screen, so will disabling hibernation do the trick.

    Attached Files:

    • ASD.zip
      File size:
      250.4 KB
      Views:
      1
  4. fifooo

    fifooo Newcomer, in training Topic Starter

    I managet to read the dmp file and ntoskrnl.exe seems to be the problem. Can you suggest me something? Thank you.
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    Ntoskrnl.exe doesn't really mean much else than some hard drive data is corrupted. Go to Computer, right-click on the C drive. Select properties, tools, check now. Put a check in both boxes to start a disk check on the next start up
  6. fifooo

    fifooo Newcomer, in training Topic Starter

    Can this be caused by a bad copy of windows because this error exists from the first day I got my laptop and installed windows. Also to mention that the laptop came with installed lunux if that is important. Here is what Blue Screen Viewer tells me. All the dump files are the same:
    ==================================================
    Dump File : 121412-8377-01.dmp
    Crash Time : 12/14/2012 10:58:53 AM
    Bug Check String : CRITICAL_OBJECT_TERMINATION
    Bug Check Code : 0x000000f4
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`08bf9b30
    Parameter 3 : fffffa80`08bf9e10
    Parameter 4 : fffff800`02fe6460
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7efc0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
    Processor : x64
    Crash Address : ntoskrnl.exe+7efc0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\121412-8377-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 285,936
    ==================================================
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    Did you perform the hard drive check?
  8. fifooo

    fifooo Newcomer, in training Topic Starter

    Yes and windows told me nothing. Just performed the check and then nothing. I think it's best to give the laptop to service. it has warranty.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    Okay... yes, take advantage of that warranty. They will probably do a factory restore


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