Windows 7 Home Premium BSOD

By elk123
May 18, 2010
  1. Hi, I am using a laptop that I got around 6 months ago and in the past few weeks I have seen a couple bsod. All I remember is that the internet was acting choppy and strange the second time I saw the bsod. I don't remember what the message was but I have attached the files so hopefully someone can shed some light on what the problem is.

    Thank you

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Both errors are 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.

    The driver cited as the cause of your issues is athrx.sys which is your Atheros network adapter driver which would explain your internet issues.

    Go to your laptop's manufacture's website, find your exact model, and update your NIC/network drivers.
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