I recently purchased a 3TB External HDD for work and I cannot access it through "My Computer". Following is the situation:
- Plugged in the SATA and recognized drive and downloaded most current drivers
- Recognized by computer in "Disk Management" as the device is running properly
- Attempted changing the drive letter with no resolution. I tried every letter change from F to Z.
- Recognized in the "Disk Management" window, but has printed below it "No Media"
- Attempted USB Clean Up but this didn't resolve the problem
- Tried on a different Windows 7 computer with the same issue.
- Trouble shot all of the cables and USB ports with no resolution.
- Tried several different configurations for plugging, unplugging, restarting, etc with no resolution
- Installed and ran most recent Windows Update
- Went to product website with no resolution.
Please, if you have any suggestions or recommendations, please help. I do need this very much for work.
- Plugged in the SATA and recognized drive and downloaded most current drivers
- Recognized by computer in "Disk Management" as the device is running properly
- Attempted changing the drive letter with no resolution. I tried every letter change from F to Z.
- Recognized in the "Disk Management" window, but has printed below it "No Media"
- Attempted USB Clean Up but this didn't resolve the problem
- Tried on a different Windows 7 computer with the same issue.
- Trouble shot all of the cables and USB ports with no resolution.
- Tried several different configurations for plugging, unplugging, restarting, etc with no resolution
- Installed and ran most recent Windows Update
- Went to product website with no resolution.
Please, if you have any suggestions or recommendations, please help. I do need this very much for work.