I recently purchased a 3TB External HDD for work and I cannot access it through "My Computer". Following is the situation: - Plugged in the SATA and recognized drive and downloaded most current drivers - Recognized by computer in "Disk Management" as the device is running properly - Attempted changing the drive letter with no resolution. I tried every letter change from F to Z. - Recognized in the "Disk Management" window, but has printed below it "No Media" - Attempted USB Clean Up but this didn't resolve the problem - Tried on a different Windows 7 computer with the same issue. - Trouble shot all of the cables and USB ports with no resolution. - Tried several different configurations for plugging, unplugging, restarting, etc with no resolution - Installed and ran most recent Windows Update - Went to product website with no resolution. Please, if you have any suggestions or recommendations, please help. I do need this very much for work.