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[Solved] Windows cannot access the specified device path or file

Discussion in 'Virus and Malware Removal' started by Batrico, Feb 3, 2012.

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  1. Broni Malware Annihilator

    I'll NOT continue until you answer my question, which I asked THREE times already.
    Broni, Feb 6, 2012
    #41

  2. Batrico Newcomer, in training

    Sorry i thought i answered.the laptop is fine. all viruses have been removed.
    Batrico, Feb 6, 2012
    #42

  3. Batrico Newcomer, in training

    Im sorry i dont understand your question, the laptop has been running the same as the last few days and now its virus free i expect it to run better.
    Batrico, Feb 6, 2012
    #43

  4. Broni Malware Annihilator

    Uninstall Java(TM) 6 Update 3.

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ===========================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Feb 6, 2012
    #44

  5. Broni Malware Annihilator

    Make sure you complete all steps from my last reply.

    Then....

    Without being at your place or some details I can't comment.
    Broni, Feb 6, 2012
    #45

  6. Batrico Newcomer, in training

    cannot access error showed up but disapeared on reboot.

    OTL log

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Owner

    User: Peter
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Peter.MICHELLE
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Shel
    ->Temp folder emptied: 15676592 bytes
    ->Temporary Internet Files folder emptied: 72253 bytes
    ->Java cache emptied: 1853 bytes
    ->FireFox cache emptied: 49864496 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 43928 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 63.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: Owner

    User: Peter
    ->Flash cache emptied: 0 bytes

    User: Peter.MICHELLE
    ->Flash cache emptied: 0 bytes

    User: Shel
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: Owner

    User: Peter

    User: Peter.MICHELLE

    User: Shel
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 02062012_231722

    Files\Folders moved on Reboot...
    File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
    Batrico, Feb 6, 2012
    #46

  7. Batrico Newcomer, in training

    firefox loaded fine.done the cleanup as instructed

    thanks for your help sorry if i frustrated you.was watching a football match while doing earlier scans.
    the laptop is pretty old and is only used by my dad.I have a windows 7 pc myself.
    now its clean and error free thanks to you he can enjoy using it again.
    Batrico, Feb 6, 2012
    #47

  8. Broni Malware Annihilator

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Feb 6, 2012
    #48
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