"Windows cannot connect to the printer"

By dgower2
May 11, 2005
Topic Status:
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  1. Full error message: "windows cannot connect to the printer. either the printer name was typed incorrectly, or the specified printerhas lost its connection to the server."

    Windows XP Pro, IBM ThinkPad laptop, TCP/IP network, AD.

    I can see the printer, I can ping the server it's on, but as soon as I try to connect to or add the printer, I get the Windows error windows "cannot connect to the printer. either the printer name was typed incorrectly, or the specified printerhas lost its connection to the server."

    The print spooler service is running, I have a local admin account. This used to work fine; unfortunately I don't know exactly when it stopped working to determine what changes I made that may have caused this.

    Thanks in advance for any help/suggestions.
  2. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

    If that is a printserver, try to re-install the print-server software on that laptop.
    You may also need to re-install the printer drivers.

    In any case, UNninstall that printer via Device Manager. Tick the 'show hidden devices' box and check for other entries for that printer, delete/uninstall them also.
    Try again to connect to that remote printer.

    Also check the settings of your firewall, it may refuse connection, e.g. if there is MAC-filtering on, and that printer was swapped for some reason.
  3. dgower2

    dgower2 TechSpot Maniac Topic Starter Posts: 340

    Thanks. Here's more info...

    This isn't the print server. The drivers are on the server, not local. I've uninstalled the printers and there is no firewall installed/active on the laptop. The error happens with ALL printers on the network, not just one.

    Thanks
  4. dgower2

    dgower2 TechSpot Maniac Topic Starter Posts: 340

    This has been solved!

    Someone sent me a registry file that fixed the problem. It's too long to post the contents in here (~47000 characters).
  5. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    :eek: :eek: That's quite large. Glad you got everything taken care of nonetheless.

    See ya around TS ;)
  6. dgower2

    dgower2 TechSpot Maniac Topic Starter Posts: 340

    Probably counting spaces as well


    I'd imagine that TS was counting the spaces between the text.
  7. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    Yes it goes by characters, and spaces count
  8. dapxin

    dapxin Newcomer, in training

    let me have the registry fix please

    Hi, I also have the same problem, can u email me the registry fix to (email removed) please
  9. n00bee

    n00bee Newcomer, in training

    Same Issue....

    Hey everyone :)

    So I have the exact same issue, and NO ONE else on the entire net is having this problem apparently.... :mad:

    Everyone else but this certain box in our domain can add the printer, so it is definitely a client issue (I'm guessing registry)

    Could anyone say which regustry keys need to be repaired?

    Thanx
  10. dgower2

    dgower2 TechSpot Maniac Topic Starter Posts: 340

    A Lot of Reg Keys

    The reg file is fairly large and references many keys. I can email the file to you if you like.
  11. n00bee

    n00bee Newcomer, in training

    Thankx a bunch! :)

    I didn't know if anyone still read this forum...

    :grinthumb

    email removed


    Thanx again...
    Jimbo
     
  12. n00bee

    n00bee Newcomer, in training

    Registry Fix

    Okay y'all, for future reference since this is the ONLY forum to address this problem I have posted the reg fix here:

    Printer Registry Fix

    Hope it helps :D

    Jimbo
  13. m1t0s1s

    m1t0s1s Newcomer, in training

  14. w1R3dT3ch

    w1R3dT3ch Newcomer, in training

    The same problem... Looking for solution

    Hi all, I have been looking into this issue for a couple of days now and I have not been able to find a solution. So far, this is the only place that may offer the solution that I may need. Can anyone please send me the registry key to fix this solution?

    My contact info is
    email removed

    Thank you for your help.
  15. sent12b

    sent12b Newcomer, in training Posts: 21

    To resolve this problem, verify that you are not having a problem with the licensing service. To do so, temporarily disable the licensing service on the print server by following these steps:
    1. Click Start , click Programs , click Administrative Tools , and then click Services .
    2. Right-click License Logging Service , and then click Stop .
    3. After you stop the licensing service, attempt to connect to the printer again.
  16. w1R3dT3ch

    w1R3dT3ch Newcomer, in training

    I do not believe that this will solve the issue as this problem is not affecting the community, it is only affecting one machine.
  17. m1t0s1s

    m1t0s1s Newcomer, in training

    The registry fix is at:

    Code:
    pastebin.com slash f21eb4755
    I can't post urls yet, that's why I did the above, just copy the code above and replace slash with '/'
  18. mynina

    mynina Newcomer, in training

    printer connection

    Full error message: "windows cannot connect to the printer. either the printer name was typed incorrectly, or the specified printer has lost its connection to the server."

    Windows XP Pro, Dell desktop Vostro 200

    I can see the printer, but as soon as I try to connect to or add the printer, I get the Windows error windows "cannot connect to the printer. either the printer name was typed incorrectly, or the specified printer has lost its connection to the server."
    This used to work fine; unfortunately I don't know exactly when it stopped working to determine what changes I made that may have caused this.

    Thanks in advance for any help/suggestions.
  19. m1t0s1s

    m1t0s1s Newcomer, in training

    Are you saying that the network_printer_fix.reg is no longer working? Try the one linked to in my signature.

    I've
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