Windows Explorer crashes often in Win7 x64

By Misch868
Oct 6, 2009
  1. I'm one of the lucky few who is running Windows 7 64-bit retail already (build 7600) because i'm a student. Unfortunately, windows explorer crashes a lot, particularly when I right-click to view properties or copy files. Occasionally it will crash if i open my computer or my network. I don't believe it has ever crashed randomly; only when i do one of the things i just mentioned.

    Here is a log of the error:
    Faulting application name: Explorer.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bc9bb
    Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
    Exception code: 0xc0000005
    Fault offset: 0x0000000000051da0
    Faulting process id: 0xb98
    Faulting application start time: 0x01ca46dd4ceeafd4
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 6bcb16a7-b2d1-11de-931a-00158315a310

    hopefully i'm providing the right information. can anyone help me out?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Update your NIC drivers and tell us if that resolves the problem.
  3. Misch868

    Misch868 TS Rookie Topic Starter

    For now that seems to have worked. Thanks for you help!!!
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Great! Let us know in a few days if either a) stability continues or b) you need more help (in which case post back as soon as you can).
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