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Windows Explorer getting closed when opening drive

By Abhishek54
Mar 24, 2012
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  1. I Guys...

    I am facing a weird error with my Windows Explorer...i moved some movie files from my usb to L: drive and when i tried to open the drive the Explorer encountered some problem and getting closed.I checked the event viewer and found the below error logg.

    Log Name: Application
    Source: Windows Error Reporting
    Date: 25-03-2012 00:18:41
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Abhijit-PC
    Description:
    Fault bucket 1761207211, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7600.16450
    P3: 4aeba271
    P4: DivXMFSource.dll
    P5: 1.0.0.65
    P6: 4b7f002f
    P7: c0000005
    P8: 0004c941
    P9:
    P10:

    Attached files:
    C:\Users\Abhijit\AppData\Local\Temp\WERD401.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Abhijit\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_a8a5bb94c6935f33704f3f916968b5dc2e85b7_15f5ec9f


    Please help..
     
  2. gbhall

    gbhall TechSpot Chancellor Posts: 2,364   +53

    Would help to describe your OS version. The fault appears to lie with some application that was dealing with xlm data (reading or writing doesnt say). This type of thing is becoming widely used in connection with the internet.

    At a wild guess I would say your USB drive or L: drive (whatever that may be) were in the act of being processed by this xml type of application when you pulled the rug from under it by moving the data. Were you connected to the web on your USB for instance?

    You are not clear on whether or not you now have a persistent problem, and if so, what is the problem and does it only happen on the USB or L: drive?
     
  3. Abhishek54

    Abhishek54 TS Rookie Topic Starter

    Hi the OS is Windows 7 32bit....the thing is like i have transferred one movie file from my usb pen drive to my laptop hard drive partition L:... now when ever i open L: drive the explore crashing...
    earlier it was working fine and now its a chronic issue...one more logg

    Log Name: Application
    Source: Windows Error Reporting
    Date: 24-03-2012 21:47:16
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Abhijit-PC
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7600.16450
    P3: 4aeba271
    P4: MSVCR80.dll
    P5: 8.0.50727.4927
    P6: 4a2752ff
    P7: c0000005
    P8: 0001541c
    P9:
    P10:

    Attached files:

    These files may be available here:
    C:\Users\Abhijit\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_8ef386b2b466f231cdc3298265c68a57b7c3a9_0cb867f5

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: cf11969e-75cc-11e1-83a9-0026229a399a
    Report Status: 4
    Event Xml:
    <Event xmlns=
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-03-24T16:17:16.000000000Z" />
    <EventRecordID>84360</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Abhijit-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7600.16450</Data>
    <Data>4aeba271</Data>
    <Data>MSVCR80.dll</Data>
    <Data>8.0.50727.4927</Data>
    <Data>4a2752ff</Data>
    <Data>c0000005</Data>
    <Data>0001541c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Users\Abhijit\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_8ef386b2b466f231cdc3298265c68a57b7c3a9_0cb867f5</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>cf11969e-75cc-11e1-83a9-0026229a399a</Data>
    <Data>4</Data>
    </EventData>
    </Event>
     
  4. gbhall

    gbhall TechSpot Chancellor Posts: 2,364   +53

    Try starting your PC in safe mode, does explorer then work on the L: drive? If it does, run chkdsk L: /r in a Run window.

    You might also try system restore for your OS to a date just before the error started.
     


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