Hello, I help with the maintenance on a friend's PC to keep it free of viruses and spyware. Upon running Spybot Search & Destroy (v 1.6.2), it gets about 25% complete and the system crashes and automatically reboots. Upon reboot, a windows message pops up indicating the system has recovered from a serious error. I did some research on this message and common causes. I found that often the error can be pin-pointed by looking that the windows dmp file. This particular fault is definitely repeatable and each dmp file looks the same so I am certain the information in the dmp file is fairly accurate. The system specs are as follows: Windows XP (32-bit) SP3 AMD Athlon XP 2.2GHz ASUS A7N8X mobo 2 GB of DDR400 Corsair RAM ATI Rage vid card (don't know the model off hand) I have all the latest drivers installed including the mobo BIOS. All windows updates have been done as well. Attached is the information I extracted from the dmp file using windows debugger. According to the info, the root cause seems to be the "ntoskrnl.exe" file. I would like to get some feedback from anyone on if I am interpreting the dmp file info correctly. Also, does this error point to potential hardware (mainly memory) failure? I have not tried re-seating components and cleaning the dust out. I have known this to help in some cases. Any additional feedback on this issue would be greatly appreciated. Let me know if I need to provide any additional information. Thanks in advance!