I have been trying to reload some programs after we went through an extensive cleaning of my computer. I am running Win XP Pro SP2 and I am receiving an error. The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "Sonos Desktop Controller.msi in the box below. Use Source C:/DOCUME*1\FRANKB*1\Temp\ When I browse for the file I cannot find it. I have tried downloading the exe from the internet and running it off the CD and the .msi never shows up. I also have been trying to get an update for another software and it also gets stuck on Installing. Thanks for any feedback.