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Windows not starting

By ahmado
Sep 1, 2008
  1. hi , my friend used the avast antivirus . after installing , the computer restarted and scanned for viruses . it showed up a number of viruses , so he pressed "REPAIR" but it didn't work , so he pressed "DELETE" . then the computer opened but it showed a blank desktop with no icons and no taskbar . he cannot enter to safe mode or command prompt . any advice , thanks
     
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