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Windows system 32 - jtkjqrqadkksrss.exe & update.exe error

By Paula_Cheri
Oct 17, 2008
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  1. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  2. Paula_Cheri

    Paula_Cheri TS Rookie Topic Starter Posts: 17

    sorry i spelt your name wrong. I have done the merge bit and rebooted and still nothing, will let me boot up in sfe mode. When i unzip the file does it matter where i extract the files to?
  3. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No

    I really think you need to run a Windows repair (but you will need your Windows CD)
  4. Paula_Cheri

    Paula_Cheri TS Rookie Topic Starter Posts: 17

    ok i will try and ring this company and get hold of one. thanks
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Paula, I'm inclined also to advise a Windows Repair- possibly a reformat. We have removed an enormous amount to malware. It's possible something that was needed was removed in error. Let us know what you think of this.

    In the meantime, I suggest you stay away from the VideoEgg network! And you might want to make sure you have removed all of these from there:
    C:\Documents and Settings\Paula Cook\Application Data\VideoEgg\Publisher\4520\resources\VideoEgg\images\

    Whatever you might have saved, get rid of it.
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