Windows system 32 - jtkjqrqadkksrss.exe & update.exe error

By Paula_Cheri
Oct 17, 2008
  1. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  2. Paula_Cheri

    Paula_Cheri TS Rookie Topic Starter

    sorry i spelt your name wrong. I have done the merge bit and rebooted and still nothing, will let me boot up in sfe mode. When i unzip the file does it matter where i extract the files to?
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524


    I really think you need to run a Windows repair (but you will need your Windows CD)
  4. Paula_Cheri

    Paula_Cheri TS Rookie Topic Starter

    ok i will try and ring this company and get hold of one. thanks
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,340   +36

    Paula, I'm inclined also to advise a Windows Repair- possibly a reformat. We have removed an enormous amount to malware. It's possible something that was needed was removed in error. Let us know what you think of this.

    In the meantime, I suggest you stay away from the VideoEgg network! And you might want to make sure you have removed all of these from there:
    C:\Documents and Settings\Paula Cook\Application Data\VideoEgg\Publisher\4520\resources\VideoEgg\images\

    Whatever you might have saved, get rid of it.
Topic Status:
Not open for further replies.

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.