I honestly think I need some advanced help here because Ive tried about every solution I could find that pertained to me using Google.
So all of a sudden my windows update just stopped working/checking for updates(I get unknown error 8024402C ) and I cannot connect to some Microsoft websites like "www.update.Microsoft.com" and the download place for ie 10, Firefox says it cant find the server at "update.microsoft.com" and "download.microsoft.com" and when I diagnosed the connection with internet explorer it said "The DNS isn't responding" on both Microsoft websites all other websites work fine.
Things Ive tried that did not work:
Some extra info if needed:The whole reason I recovered to image was because the PC was just cluttered/unorganized with stuff over the 3 years I've had it when I saw an error with windows update I thought a recovery to image would just fix that but anyways before I recovered to image I did see the last windows update was like 2/16/2013 or 2/26/13 I didn't know this at the time but it hasn't been working for like 2.5 months now. I don't know what happened maybe I picked some virus some where tho I'm really careful about what I download. Also I have always used been using trend micro antivirus paid version.
So all of a sudden my windows update just stopped working/checking for updates(I get unknown error 8024402C ) and I cannot connect to some Microsoft websites like "www.update.Microsoft.com" and the download place for ie 10, Firefox says it cant find the server at "update.microsoft.com" and "download.microsoft.com" and when I diagnosed the connection with internet explorer it said "The DNS isn't responding" on both Microsoft websites all other websites work fine.
Things Ive tried that did not work:
- IMPORTANT: I have recovered my laptop back to an image I made 3 years ago before I knew this would be this hard to fix.
- The Microsoft fix it tool gives me error 80072EE7
- updated some drivers
- Went to "services.msc" and checked that background intelligent, windows update, and workstion were started and automatic.
- I did a full scan with malware bytes program and found nothing.
- I changed around the (TCP/IPv4) on my internet connection to the opendns and googledns adresses. could not change on the (TCP/IPv6) said invalid address.
- Ran ccleaner program to fix any registry problems there might be.
- tried about all the Microsoft support links I could find that looked like they might help
- talked to Microsoft support
- cursed at laptop
Some extra info if needed:The whole reason I recovered to image was because the PC was just cluttered/unorganized with stuff over the 3 years I've had it when I saw an error with windows update I thought a recovery to image would just fix that but anyways before I recovered to image I did see the last windows update was like 2/16/2013 or 2/26/13 I didn't know this at the time but it hasn't been working for like 2.5 months now. I don't know what happened maybe I picked some virus some where tho I'm really careful about what I download. Also I have always used been using trend micro antivirus paid version.