Windows Update issue

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mv670

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now i'm not really sure if i am posting this in the right section but anyway. thats not important right now.

However the important thing for me right now is this problem i am having with windows update on my laptop..

Now for some reason it does not do any of the following
1. check for updates
2. install the updates that it downloaded before this problem occurred
3. it says that its "busy installing other updates even though i see no activity going on"

Now the last time it successfully downloaded and installed updates was on Nov-24-2008

I also want to point out that Windows Defender is also having the same problem
and i tried disabling my antivirus(avast home edition) and firewall before i make windows check for updates and still i get the same problem..

Any feedback would be greatly appreciated :)
 
Hi MV

Download Dial-A-Fix (DAF)
http://wiki.djlizard.net/Dial-a-fix#...C_and_articles
http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

Have XP CD available in case DAF needs a file.

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here 1 at a time do the below

Flush DNS
Reinstall Automatic Updates service
Reinstall BITS
Reinstall Windows Firewall
Repair Permissions

Watch for any File not found or other errors and make note as this may lead to the fix!

Reboot retest!

Get back to us.

This should do it but if not there are a couple of other procedures to do!

Mike
 
oh man i left out an important piece of info
sorry guys
I'm running vista basic not xp so if those steps work for vista then i'll
try it
thanks mike
 
ok i just ran repair permissions in safe mode.
Restarted the laptop, checked windows update and it gave me an error code
802440019
 
Microsoft gives a solution for XP computers that can’t download updates. Among the relevant error codes is also 0x80244019 which is your 802440019 - seems you have included an additional 0. So check whether the solution would apply to your Vista.

http://support.microsoft.com/kb/896226
 
OK Turn off the windows firewall to be sure it is not interfereing

Then in Control Panel User Accounts Turn Off User account control (UAC) and reboot before continuing below.

Remember to reverse both of above after we are through below.

The Temp Files can be an issue so lets cleanup!

Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
-------------------------------------------------------------------------------------
The issues can and are likely found is in System Restore so do the below

Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "Cleanup at TechSpot".

Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.

As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

It clears what is known as Shadow copies which are used by specialized back up programs.

This is if you have the Volume Shadow Copy running which is the default.

Reboot here before continuing!

In Services confirm BITS Automatic updates and Windows installer are all set to Automatic and Started.

Then download and installand run both of the below

http://www.microsoft.com/downloads/...73-c3df-473b-99e4-66380a5cc117&displayLang=en

http://download.windowsupdate.com/w...one/7.2.6001.788/windowsupdateagent30-x86.exe

Reboot then try to do updates.

Mike
 
thanks for your help,
unfortunately the end result is the same,
now i get a new error code 80072efd

it seems that windows wants to install this security update (KB950974)
but that update has been around for a while..

it may be that windows cant get new updates until it installs the ones that it was able to check for...

But then again if that was the case the updates would begin to pile up after a few months of not updating windows...

Edit: just realized vista's not even in SP1 maybe manually installing sp1 might help solve the problem, also i cant access any links to the microsoft website for some reason

hmm maybe it has conflicker.......
 
I always do both CTUpdate first the Autopatcher next as it has some additional neat features and addons.

But I made an omission the in the Windowsupdate agent posted earlier, that may do the job.

The first XML Core Services should run and install normally, or state it is already installed or up to date. So download and run the next.
http://www.microsoft.com/downloads/...73-c3df-473b-99e4-66380a5cc117&displayLang=en

The second one WindowsUpdateAgent must be saved to Desktop and run from the run Command. I forgot this in the other post. If you ran it run it again as below.

So..

Copy the line in the codebox below and paste to Run command.
Code: 
"%USERPROFILE%\Desktop\WindowsUpdateAgent30-x86.exe" /norestart /wuforce

When the above finishes paste the below into the run command and click OK!
Code: 
slmgr.vbs -rearm

After these have completed reboot with nothing else open do winupdate.

Mike
 
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