Windows Updates Fail To Install

By craZy18gurl
Sep 7, 2008
  1. As the title says, my update are not being installed for some reason. I tried multiple times. I even tried doing in it from the Windows Update site, didn't work either.

    As a note, I recently had my windows reinstalled.

    Any ideas of what the problem could be?
  2. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    There are a couple of possibilities, but lets start with BITS.
    It is possible that BITS(Background Intelligence Transfer service) is not running. Check to see if it is running. If it has stopped running then restart in the following manner.
    Start > control panel > Performance and Maintenance > Administrative tools > services. When the services window opens Look to see i f BITS Is running. If not click "restart the service".

    If this doesn't work post a reply and lets try another solution.
  3. craZy18gurl

    craZy18gurl TS Rookie Topic Starter Posts: 51

    I checked it out and the BITS is running.

    I guess that cancels out that possibilty/
  4. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    Try restarting it with the following commands:
    Run commands in cmd. ctrl+r > type cmd >click OK > enter the commands below at prompt window.
    net stop BITS
    net start BITS

    I f that doesn't work, then try deleting the Downloader folder. Do this in the following manner browse to the network folder : C:\Documents and Settings\All Users\Application Data\Microsoft\Network.

    Do not delete the network folder
    The Downloader folder is what we want. Within the downloader folder are two files that BITS uses qmgr0.dat and qmgr1.dat, we want to see if BITS wil recreate these files.
    If you are able to delete the downloader folder that means BITS wasn't functioning properly. The folder should be automatically recreated, and your updates should install. If BITS is running properly then you should receive this error message (see attachment).

    If by any chance after you've deleted the downloader folder, and it Isn't recreated you can simply restore it from the recycle bin.
    let me know how this turns out.

    Attached Files:

  5. craZy18gurl

    craZy18gurl TS Rookie Topic Starter Posts: 51

    Ok I tried the first method, that didn't seem to work.

    Tried the second method, when I attempted to delete the Downloader folder, the error message showed up.

    Updates still not being installed though.

    What now? o.o

    (thanks for all your help so far)
  6. CCT

    CCT TS Evangelist Posts: 2,653   +6

    1. Click on Start and then click Run,
    2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
    3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK.
    4. Please repeat these steps for each of the following commands:

  7. craZy18gurl

    craZy18gurl TS Rookie Topic Starter Posts: 51

    Oh wow, it worked. They've been installed.

    Thank you CCT! And thank you for assitance as well tw0rld =]
  8. luigi

    luigi TS Rookie

    Thanks for your help lad.... it worked fine with mee too =]... great job
  9. slayorktc

    slayorktc TS Rookie

    Here is a simple .bat that you can double click and run which will fix windows updates..
    Click Here to Download
    Glad to help...
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