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Windows vista BSOD/crashing

By tmoff
Feb 2, 2009
  1. computer crashes usually within 10 mins


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007f
    BCP1: 00000008
    BCP2: 803D3130
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini020209-01.dmp
    C:\Users\steve\AppData\Local\Temp\WER-82774-0.sysdata.xml
    C:\Users\steve\AppData\Local\Temp\WER704F.tmp.version.txt
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    As per auhma.org - 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

    One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause and, of these, memory hardware failures are the most common.

    So, the first thing you should do is run Memtest on your memory:

    1. Go to www.memtest.org and download the latest ISO version. It is free and perfectly safe.

    2. Burn to a CD.

    3. Place CD in your drive and reboot with CD in drive. The test will take over.

    4. Let it run for a LONG time. The rule is a minimum of 7 Passes. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    5. If you have errors you have corrupted memory and it needs to be replaced.

    6. Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test.
     
  3. tmoff

    tmoff TS Rookie Topic Starter

    windows vista has memory diagnostics which checks ram...I did that, no problems found....
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Run Memtest. Make sure that it has at least 7 Passes under its belt. I've seen people use Microsoft diagnostics for memory and pass but when they did memtest errors came up.

    This is not to say memtest is perfect because bad memory has been known to Pass on occassion. This test needs a lot of time to run and that is why a lot of people will start it a couple of hours before they go to bed and check it the next morning.

    Keep in mind we are doing a a standard, first step diagnostic work here to determine if it is your RAM or not.

    * Let us know of the results.
     
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