Windows Vista randomly freezes up

By luckazn7
Jan 31, 2010
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  1. I am having trouble trying to figure out the problem on why autocad keep freezing. This is the specs of the computer:
    Intel Quad Q9550
    Video Card FX580 512mb
    4 GB memory
    250GB HDD
    HP 16X DVD+-RW
    Windows Vista Business SP2

    The computer would randomly freeze (like when they use the autocad software or from simple surfing the internet) and nothing can't be done to the computer except for a hard reset. I did a check disk on the hard drive and also did a memory check but found nothing. The video driver is from the autocad website. The user is running with administrator rights, the UAC is disabled, and antivirus is disabled when running the program. I check the event log around the time it freeze and this is what I got.

    Log Name: System
    Source: b57nd60a
    Date: 1/25/2010 2:08:37 PM
    Event ID: 9
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A

    Description:

    Broadcom NetXtreme Gigabit Ethernet: Network controller configured for 100Mb full-duplex link.


    Log Name: System
    Source: Microsoft-Windows-Kernel-Processor-Power
    Date: 1/25/2010 2:08:38 PM
    Event ID: 4
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM

    Description:

    Processor 0 exposes the following:

    2 idle state(s)
    2 performance state(s)
    8 throttle state(s)


    Log Name: System
    Source: Microsoft-Windows-Kernel-Processor-Power
    Date: 1/25/2010 2:08:38 PM
    Event ID: 4
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM

    Description:

    Processor 1 exposes the following:
    2 idle state(s)
    2 performance state(s)
    8 throttle state(s)


    Log Name: System
    Source: Microsoft-Windows-Kernel-Processor-Power
    Date: 1/25/2010 2:08:38 PM
    Event ID: 4
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM

    Description:
    Processor 2 exposes the following:
    2 idle state(s)
    2 performance state(s)
    8 throttle state(s)


    Log Name: System
    Source: Microsoft-Windows-Kernel-Processor-Power
    Date: 1/25/2010 2:08:38 PM
    Event ID: 4
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM

    Description:

    Processor 3 exposes the following:

    2 idle state(s)
    2 performance state(s)
    8 throttle state(s)

    Log Name: System
    Source: Tcpip
    Date: 1/25/2010 2:08:39 PM
    Event ID: 4201
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A

    Description:

    The system detected that network adapter Local Area Connection was connected to the network, and has initiated normal operation.


    Log Name: System
    Source: EventLog
    Date: 1/25/2010 2:08:55 PM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A


    Description:

    The previous system shutdown at 2:06:03 PM on 1/25/2010 was unexpected.

    Is there something wrong with the bios that is why the Kernel is having issues or is it the network card since that is the last event before the computer freeze?

    I would appreciate any help. Thanks
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