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Windows XP 64-bit - monitor stuck in power save mode after idle for some time

By ohadbenita
Sep 30, 2009
  1. Hi all,

    something strange recently began to happen on my machine.
    Whenever the computer is left for the night (downloading or just idling) the monitor become stuck in power save mode, no action helps but reset from the computer case.
    In event viewer I didn't see anything unusual but I didn't know where to look to start with,

    Any help is appreciated,
    Ohad
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Laptop or desktop computer? Is this computer always left on all the time? If so, open it up (desktop computer) and clean all the dust out and make sure all the fans are clean and running. If a laptop, its a bit more involved... I'm guessing that it is a desktop
     
  3. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    Hi, thanks for the reply.

    It's a desktop which is cleaned periodically and was recently cleaned.
    I'll run speedfan in any case to monitor and log temperatures.

    Ohad
     
  4. Bluemouse

    Bluemouse TS Rookie Posts: 195

    I have a feeling that it's a graphics card issue. I've had issues like that before, and the fan on the gfx card started making funny noises and died soon after.
     
  5. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    Even though I doubt it's the cast 'cause the graphics card is relatively new, I'll monitor the fan speeds and temperature of the graphics card.
    Additionally, I've run windows memory diagnostic which didn't find any error.
     
  6. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    Seems it's not any temperature issue, anyone's got a clue?
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Replace the power supply
     
  8. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    Disabled monitor power save mode

    and it helped a bit,

    now hang-ups happen every 5-6 days, which is strange if it was the power supply.
    I do have now a power supply I haven't installed yet, any point in doing so in light of
    the fact there are less hang-ups than before ?

    In addition I once had during restart a "hyper transport sync flood error" in the bios,
    Any idea what might cause this ? are the two problems related ?

    Thanks
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What is the model number of your motherboard? MSI?
     
  10. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    yes, K9N ultra
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    It is caused by a problem with the bios on that board. What bios version are you running?
     
  12. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    Don't know, how can I check that ?
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    When the computer is starting to boot, the first screen should show your bios version. In any case you are going to have to go to MSI's support website and find a bios update for your motherboard and the instructions on how to flash the bios. Good luck
     
  14. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    I see my bios version is 3.7, where the updated bios version is 3.A.
    Moreover, I've looked in the changelog and it only says update cpuID,
    - Fixed system report incorrect CPU speed for G2 stepping CPU.

    I've done some more reading, people are complaining about shutdowns during large file transfers and surfing the net using the onboard lan card, which isn't the problem I'm suffering from
     
  15. ohadbenita

    ohadbenita TS Rookie Topic Starter Posts: 27

    It seems it didn't help

    recently the computer get stuck more often,
    could an upgrade to Windows 7 or a clean installation help improve things ?
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes you can try a clean install of Windows 7 64 bit
     
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