Hi,
My sister has some problems with her notebook lately.
It crashes (by showing a blue screen) and reboots.
This happens very random off course, which makes it hard to find the cause.
My brother reformatted the notebook twice, so I don't think the problem is the software.
I scanned the RAM with MemTest86, no errors were found.
Then I scanned the HD with the 'chkdsk /f' command, also no errors were found.
I also installed SpeedFan to view some temparatures etc.
With this program I could view the S.M.A.R.T. details from the HD (can't copy link because of my postcount):
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NOTE: not all warnings are reflected on fitness and performance overall values as relevancy is based upon the settings from the hard disk manufacturer who is the best entity deputed to define such relationships.
NOTE : your hard disk has 1 pending sectors. Those are sectors that couldn't be properly read and that the hard disk logic is waiting for a write operation to try to remap to a spare sector (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.
NOTE : your hard disk Power Cycle Count attribute current value (98) is below the normal range (99 - 100) reported for your specific hard disk model. Basically your hard disk was power cycled more times than the maximum number the average hard disk was. Power cycles put some stress on the hard disk mechanic. Sometimes power cycles can be caused by a loose hard disk power connector. Make sure it is properly fastened.
The overall fitness for this drive is 97%.
The overall performance for this drive is 97%.
-----
I was hoping someone here could help me to solve this.
Thanks in advance.
SNWBRDR
My sister has some problems with her notebook lately.
It crashes (by showing a blue screen) and reboots.
This happens very random off course, which makes it hard to find the cause.
My brother reformatted the notebook twice, so I don't think the problem is the software.
I scanned the RAM with MemTest86, no errors were found.
Then I scanned the HD with the 'chkdsk /f' command, also no errors were found.
I also installed SpeedFan to view some temparatures etc.
With this program I could view the S.M.A.R.T. details from the HD (can't copy link because of my postcount):
-----
NOTE: not all warnings are reflected on fitness and performance overall values as relevancy is based upon the settings from the hard disk manufacturer who is the best entity deputed to define such relationships.
NOTE : your hard disk has 1 pending sectors. Those are sectors that couldn't be properly read and that the hard disk logic is waiting for a write operation to try to remap to a spare sector (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.
NOTE : your hard disk Power Cycle Count attribute current value (98) is below the normal range (99 - 100) reported for your specific hard disk model. Basically your hard disk was power cycled more times than the maximum number the average hard disk was. Power cycles put some stress on the hard disk mechanic. Sometimes power cycles can be caused by a loose hard disk power connector. Make sure it is properly fastened.
The overall fitness for this drive is 97%.
The overall performance for this drive is 97%.
-----
I was hoping someone here could help me to solve this.
Thanks in advance.
SNWBRDR