Windows Xp Crashing

By theonlystd
Mar 16, 2008
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  1. Mostly while messing around in firefox usually the mouse kind of hickups for a second then the screen goes blue not long enough for me to see what it says. PC reboots and i get this.

    BCCode : 1000000a BCP1 : 000000E8 BCP2 : 00000002 BCP3 : 00000001
    BCP4 : 806E4A16 OSVer : 5_1_2600 SP : 2_0 Product : 768_1


    I've ran Memtest

    Its happened right after started the PC after it running idle for hours. So im guessing its not cause of temps.

    Windows Xp
    2 Gigs of ram
    Nvidia 8800 Gt 512
    Intel Dual core E6750
    Sound Blaster Card
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    maybe not temp degrees, but temps - temp files, running CCleaner will help

    Actually, you are best to supply any MiniDumps which are located in: C:\windows\minidump
    And attaching here.
  3. theonlystd

    theonlystd Newcomer, in training Topic Starter

    Ran it worked fine for a day and started up again.


    Uploaded the last 3minidumps



    edit-Also just dedusted my pc..
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    All the crashes are caused by Sacm2A.sys, which is a USB modem driver. See if there's an update available.
  5. theonlystd

    theonlystd Newcomer, in training Topic Starter


    What excactly am i looking for driver wise?
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    Find the maker of your USB modem and link to their webpage and see if they have driver updates for your model.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    sacm2A.sys is , a driver for your cable modem (confirmed by Route44)

    Can I suggest that you actually remove these drivers, through either add/remove programs or possibly Device Manager (start-->Run-->devmgmt.msc)
    And fully remove the USB Modem device, and then connect your modem to your computer via Ethernet (no drivers required)

    By the way, have the USB modem drivers available still (on CD?) if you need to revert back.
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    This is excellent advice.
  9. theonlystd

    theonlystd Newcomer, in training Topic Starter

    Called the cable company . And they basically told me to hook it up threw the Ethernet. So thats what i've did..

    No problems so far but it didnt crash constantly so to early to say if this for sure fixed the problem or not ..

    But hoping so
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    As long as you have removed all the USB software/drivers (as stated)

    Then, I'd say solved :)

    But why call the Cable Guy ?

    Edit

    Oh I see, to work out how to do it.
    .
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