On my desktop computer at home, I'm having trouble getting it to load to the desktop in either normal mode or safe mode.
What happens is the following.
After switching on the computer, it goes to a screen with the following:
After selecting any of the options, it restarts and acts as if I just turned out the computer and goes back to the same message quoted above.
I was not around when this first started happening around 2 weeks ago (This computer is a home computer, while I'm away at University). At the time, my brother was trying to load Microsoft Word to help my dad take care of some paperwork, but he felt it was taking too long compared to the usual time and decided to restart the computer. After the restart, the computer gave the message above and just rebooted, showing the message above in quotes again after selecting any of the options.
I've attempted to clean out the dust that has gathered inside the computer, but that didn't change anything. I would apprentice any help I can get in getting this problem fixed. If there's any information that you think might help you help me, please go ahead and ask and I'll try my best to give the information. Thanks in advance.
What happens is the following.
After switching on the computer, it goes to a screen with the following:
We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode With Networking
Safe Mode with Command Prompt
Last Known Good Configuration (Your most recent settings that worked)
Start Windows Normally.
Use up/down arrow keys to move highlight to your choice.
After selecting any of the options, it restarts and acts as if I just turned out the computer and goes back to the same message quoted above.
I was not around when this first started happening around 2 weeks ago (This computer is a home computer, while I'm away at University). At the time, my brother was trying to load Microsoft Word to help my dad take care of some paperwork, but he felt it was taking too long compared to the usual time and decided to restart the computer. After the restart, the computer gave the message above and just rebooted, showing the message above in quotes again after selecting any of the options.
I've attempted to clean out the dust that has gathered inside the computer, but that didn't change anything. I would apprentice any help I can get in getting this problem fixed. If there's any information that you think might help you help me, please go ahead and ask and I'll try my best to give the information. Thanks in advance.