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Windows XP Fatal error - Blue Screen

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by kasp29, Feb 26, 2007.

  1. kasp29 Newcomer, in training

    Hi,

    I am getting blue screen error when I start my laptop. It displays same error if I go in the Safe mode. When Windows starts normally it gives error for AutoCheck program skip and than displays blue screen with message
    "0x0000135 Windows has Shut Down". I can reload the XP form scratch but I have some important files that I need are on the laptop. Please help me how to resolve the problem without loosing any files from C drive and My documents folder.

    Thanks,
    kasp29, Feb 26, 2007
    #1

  2. gavinseabrook Newcomer, in training Posts: 528

    Boot to the CD and select the option (R) for the Recovery Console. When you reach the c:\ prompt, type CHKDSK. This will check your disk for errors and correct them. Then reboot and post results.
    gavinseabrook, Feb 26, 2007
    #2
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