Windows XP has lost user profile settings

By spk1973
Jun 10, 2010
Topic Status:
Not open for further replies.
  1. Hi,
    My comp running XP64 has had no problems until this morning when I logged in as admin as usual and I noticed generic xp desktop background, outlook contained one "Welcome to Outlook" message in the inbox", and everything else appeared as though this comp had just come out of the box. I was able to locate a user profile that looks like it should be my original one, but I have no idea how to switch to it/restore it.
    Also, system restore cannot restore from any point I choose.
    Any help very much appreciated.
    Thanks,
    -Shawn
    EDIT: Have attached HijackThis log.

    Attached Files:

  2. pjamme

    pjamme TechSpot Enthusiast Posts: 285

    I believe this happens when your user profile gets corrupted.
    Has XP created a new c:\documents and settings\username (for example login name)? If you can see your old profile? If so follow this Microsoft KB:
    http://support.microsoft.com/kb/811151
  3. spk1973

    spk1973 Newcomer, in training Topic Starter Posts: 52

    Thank you, I have a suspicion that the user profile is indeed corrupted. I will follow the directions on the link you provided and post back when I can. Thanks again.
  4. spk1973

    spk1973 Newcomer, in training Topic Starter Posts: 52

    That did the trick!! Consider this conundrum SOLVED!!

    Thank you so very much for your help!!
  5. pjamme

    pjamme TechSpot Enthusiast Posts: 285

    You are most welcome, glad I could help
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.