Yesterday my laptop (Dell vostro) with Windows XP Home froze. My wife tried to restart and it went to the Error page. Options I have selected: Start Windows Normally: Goes to Windows start up screen- never progresses Last Known Configuration: Goes to Windows start up screen- never progresses Safe Mode: Gives me a full screen of : multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\WMILIB.SYS with all different drivers listed. It doesn't actually start in safe mode. I ran a diagnostic (F12 during start up) and it froze during the extended memory test The only "new" thing I can think of with the system is that my 6 year old was repeatedly inserting and removing an MP3 player. The failure happened a day later or so. I haven't tried rebooting from disk yet. I'm waiting for some advice. Thanks for any help.