TechSpot

Windows XP is crashing with bad_pool_caller

By oryzloco
Mar 4, 2009
  1. Hi,
    I am using Microsoft Windows Xp Professional on an IBM notebook.
    Suddenly, It started to crash each time i try to enter windows in normal mode.
    It shows a blue screen and then restarts immediately:
    Bad_Pool_Caller
    Technical information
    Stop: 0x000000C2 (0x00000007,0x00000CD4,0x00310000,0xE1624FA4)
    Beginning dump of physical memory
    physical memory dump complete.

    When I try to enter windows in safe mode I don't encounter any problem.
    Additionally, I have no idea about a new driver or application i installed.
    How can i solve this issue?
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    Have you scanned for infections?
     
  3. oryzloco

    oryzloco TS Rookie Topic Starter

    hi, i've checked for infections and nothing was found
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    0xC2 drivers are caused by faulty drivers or buggy software. Right now we don't have enough information to ascertain what the cause is.

    So...

    1. Tell us your security software.

    2. Tell us when the BSODs (crashes) occur, i.e., gaming, surfing, etc.
     
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