Inactive Windows XP laptop runs very slow. Hijack Logs are attached. Please help

[preeti]

Hi,
My windows XP laptop is running very slow. I am attaching hijackthis logs. Please help in getting the problem fixed.

Regards
abhishek

 

[Bobbye]

Welcome to TechSpot! "Slow" can have many causes- malware is just one of them. I'll check your logs after you finishin the following: We do not 'screen' for malware using HijackThis. Please also note the the logs from the scans below must be pasted into the reply:

Please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
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My Guidelines: please read and follow:

• Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
• Read my instructions carefully. If you don't understand or have a problem, ask me.
• If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
• Follow the order of the tasks I give you. Order is crucial in cleaning process.
• File sharing programs should be uninstalled or disabled during the cleaning process..
• Observe these:
  [o] Don't use any other cleaning programs or scans while I'm helping you.
  [o] Don't use a Registry cleaner or make any changes in the Registry.
  [o] Don't download and install new programs- except those I give you.
• Please let me know if there is any change in the system.

If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
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