NineMilesHigh
Posts: 56 +0
Hi.
On Dell Dimension 4600 /Windows XP system - it will not reboot after getting the 'System Tool' virus. It comes up with a blue screen saying:-
'A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop screen restart your computer. If this screen appears again follow these steps:-
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any update drivers. Run CHKDSK /F to check for Hard Drive corruption and then restart your computer.'
Chkdsk found one or more errors on the volume, but ran to completion.
Now when I insert the Windows XP disk to see if a repair may be possible the partitions on the first disk show up as:-
-: Partition1 [FAT] 47MB (40MB free)
C: Partition2 [Unknown] 76238 MB (76238 MB free)
Unpartitioned space 8MB
There is also a 2nd disk with a D [FAT] and E [NTFS] partition which appear ok.
Now, the C drive should have Windows XP on it.
So, do I assume that [Unknown] means it does not recognise the file system and it is therefore corrupt?
Would fixmbr or fixboot be worth a try?
What do you recommend?
Any recommendations on how I may try recover files from the drive?
Thanks
William
On Dell Dimension 4600 /Windows XP system - it will not reboot after getting the 'System Tool' virus. It comes up with a blue screen saying:-
'A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop screen restart your computer. If this screen appears again follow these steps:-
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any update drivers. Run CHKDSK /F to check for Hard Drive corruption and then restart your computer.'
Chkdsk found one or more errors on the volume, but ran to completion.
Now when I insert the Windows XP disk to see if a repair may be possible the partitions on the first disk show up as:-
-: Partition1 [FAT] 47MB (40MB free)
C: Partition2 [Unknown] 76238 MB (76238 MB free)
Unpartitioned space 8MB
There is also a 2nd disk with a D [FAT] and E [NTFS] partition which appear ok.
Now, the C drive should have Windows XP on it.
So, do I assume that [Unknown] means it does not recognise the file system and it is therefore corrupt?
Would fixmbr or fixboot be worth a try?
What do you recommend?
Any recommendations on how I may try recover files from the drive?
Thanks
William