Ok this is what happened:
I downloaded a program and ran the install file and my computer slowed down for around 5 seconds until it came to a complete freeze and it had shut down itself giving me a Blue Screen with a load of writing on it.
Then I restarted my computer and now whenever I get to the point where it has the windows logo and the bar scrolling sidewards it freezes. It freezes after the bar scrolling sidewards scrolls about 4 times. After it freezes it just reboots it self and goes through the same process over and over. I've tried Safe Mode but that also doesn't work it just reboots it self.
I don't mind reformatting my computer but I have very important data and files in my harddrive so if the problem can only be fixed by reformatting would there be a way to back up my files?
Any help would be appreciated. Thanks
I downloaded a program and ran the install file and my computer slowed down for around 5 seconds until it came to a complete freeze and it had shut down itself giving me a Blue Screen with a load of writing on it.
Then I restarted my computer and now whenever I get to the point where it has the windows logo and the bar scrolling sidewards it freezes. It freezes after the bar scrolling sidewards scrolls about 4 times. After it freezes it just reboots it self and goes through the same process over and over. I've tried Safe Mode but that also doesn't work it just reboots it self.
I don't mind reformatting my computer but I have very important data and files in my harddrive so if the problem can only be fixed by reformatting would there be a way to back up my files?
Any help would be appreciated. Thanks