Windows XP SP3 random reboots / help with dmp analysis

[Quivver]

I have an older computer I rebuilt recently that won't stay online. It boots fine, I can log in and use it for a while, then it randomly reboots (no BSOD). When it comes back up there's a 1003 system error in event viewer, here's the event description:

Error code 1000000a, parameter1 cc55c9a4, parameter2 0000001c, parameter3 00000000, parameter4 80502367.

I've tried flashing the BIOS, running a chkdsk, did several passes with memtest, tried running without AV, upgraded all the drivers I can find; there's obviously something I'm missing, but I don't know how to read minidump's, was hoping somebody could help?

 

[Tmagic650]

Okay, it looks like you may have a virus or other malware infection. What antivirus/anti-malware programs are you using? What are this computers specs? Make and model?

 

[Quivver]

Norton 7.1 Corporate Edition, MalwareBytes for AV/Malware protection

It's an old rig:

Windows XP Pro, 5.1.2600 SP3 Build 2600
ASUS A8N5X BIOS Revision 0902, 3/20/2006 (nForce4 Chipset)
AMD Athlon 64 X2 DC 4400+
Nvidia GeForce 7800 GTX
Soundblaster Audigy 2 ZS
Western Digital 160gb SAS (one, no RAID)
1gb PC3200 memory (can't remember the brand off the top of my head)

 

[Tmagic650]

Okay, the minidumps were "all over the place" meaning that the PC still looks infected. Re post this in the Virus and Malware Removal forum here:
https://www.techspot.com/vb/menu28.html
Try completing the 5-Step removal instructions first

 

[Quivver]

This is a fresh windows installation, so I'm not sure that it's a virus/malware issue, however I posted over there as requested. Don't know if the dmp files were inconclusive because I made changes to the computer every day in an attempt to resolve the issue.

 

[Tmagic650]

Can you post any new minidumps?

 

[Quivver]

You bet! Here's the latest four from today.

 

[Tmagic650]

Okay better this time. Looks like an Nvidia driver and a Symantec/Norton issue now...

 

[Quivver]

I downloaded the latest Nvidia driver, since in my experience anytime a system just reboots and upon login says "The system has recovered from a serious error." it's almost always been a graphics card driver. Think I should uninstall Norton and put MS security Essentials on there instead? Is there a downgraded driver I should try instead?

 

[dernt]

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: symevent.sys. This driver belongs to Symantec, So I would say yes remove Nortons and replace with MSE

 

[Quivver]

Looks like I'm having the same issue still, I will give it a chance to dump a few times today then post them.

 

[Tmagic650]

Are you sure Norton was completely removed? Sometimes Norton is difficult to remove

 

[Quivver]

I removed all the related applications from Add/Remove Programs, I can check the registry as well later this afternoon and make sure that's clear as well.

 

[Quivver]

The registry is clear for Norton as well, here's the last few dumps.

 

[Tmagic650]

This looks like a hard drive problem now...

 

[Quivver]

Ah okay, a little background is that I tried to put Windows7x64 on this computer first and was having pretty much the same problem, so I tried XP in case the hardware wasn't 64 bit capable. I'll try out a fresh build on a new hard drive. Thanks so much!

 

[Tmagic650]

You are very welcome