I'm new here and hopeful that someone out there in tech land can give me a helping hand. Here's what happened. 1. I have a HP MCE computer with 1 gig of memory, 160 meg drive and an nvidia 7600 driving an Apple 24" monitor. I have SP2 installed. Everything has been working fine but very very slowly When I bring up the Windows Task Manager, I often find the cpu at 100%. I see 86 processes are running. No doubt the reason for the sluggish performance. So the other day I decided to use "msconfig" to boot only the basics. I tried both options Diagnostics and Selective Startups but didn't really know what to do after I rebooted these options. I'm not a tech! Now when I tried to get back to "Normal" startup the system said I was denied access that only the "Administrator" could take that action. Well I am the Administrator. I made sure I switched users but to no avail. Meanwhile all my hardware devices are not running except my laser printer which I somehow got up and running. I have no sound. I try to access via My Computer the properties with a right click and all the hardware items are blank. So I tried asking the system to restore from another date but it only had a restart date after I got into selctive startup and that did not help. I am near tears by now and need both advice and sympathy. Your comments and ideas will be welcomed. Thanks.