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Windows XP will not boot on my laptop Error #2-07 on hard drive.

By rickylee53
Apr 2, 2008
  1. Windows XP will not boot on my laptop Error #2-07 on HDD. (Now with Minidump file)

    Hello, this is my first post here. I did try to search but didn't find anything.

    Right, so my problem.

    I have a HP laptop and a HP computer come TV, unfortunetaly they share the same remote. So when i turned off my TV last night, my laptop turned on. It was 2 o'clock so i pressed the off button on my laptop, as i've done many times.

    This morning the laptop wouldn't boot.

    It took me to the screen,

    None of them work. It goes to the windows XP screen, then i get the blue splash and it turns off.

    I did a hard drive check in bios, and it came up with the HD error #2-07, (not sure if this means anything to any1)?

    I'm wanting to backup all my files before i reinstall windows. Been a laptop i can't just take out the hard drive and put it in my PC. Couldn't i buy a USB and install windows on there and possibly boot from that?

    If so could some1 tell me how to do this, Or is there a way to fix my problem?

    Many thanks in advance.
     
  2. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    You can use Knoppix to transfer the data to an external storage device.

    The blue screen that flashes in front of your is a BSOD, your Windows installation is just configured to automatically restart on errors. While you're using Knoppix navigate to the Windows\Minidump folder and there ought to be some .dmp files there. If you can, extract them too and post them here.

    If you don't have the patience for someone here to read your .dmp files, attempt a repair installation of Windows and if that fails and you've successfully extracted your data, admit defeat and completely reinstall Windows.
     
  3. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Many thanks for your help.

    I'm guessing that a CD to boot from? But where can I get the actual program from? Can i download it on my PC then burn it to disc?

    :D

    Man
     
  4. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    Download the .iso (click here), and burn that as an image to CD. Then, boot off of it.
     
  5. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28


    Many thanks for that, I've just started the download. I'l burn it onto a disc later today and put it onto my laptop and try it. I'l then try and post the dmp files if i can.

    Thanks again for your help :)
     
  6. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    You don't really put it "onto" your PC. It doesn't install anything, it's a "LiveCD".

    You're welcome :).
     
  7. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Yes i probably should have said into :)
     
  8. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    :) Not trying to pick at your words, just don't want you to be mislead. Sorry if I came off the wrong way.
     
  9. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    No problems,

    I've downloaded, wrote to disc and put it into my laptop.

    I then went into boot order and put the CD/DVD as the first option, but it still trys to boot into windows.

    It's a laptop, i remember years ago you had to press a button to boot to disc. But i can't remember which button it was. Of if there is another, different problem.

    To add, there's no exclamation mark at the side of the CD so i presume it's working correctly.
     
  10. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    Is there an option to bring up a boot menu? Perhaps F8 or F12?

    Try and totally remove the HDD from your boot sequence in the BIOS for the time being if you have to :).
     
  11. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Esc to get the boot menu, On which the CD is first device.

    F10 to get in BIOS but it doesn't let you totally remove the HDD i don't think, and CD is currently first in there also.

    Could I have copied the disc wrong? I can't open the file on my PC but haven't tried to boot to it on my PC.
     
     
  12. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    If you're 100% sure that your optical drive is head of your HDD, yes, it's a very distinct possibility that you've burned the CD wrong. You cannot just burn it as a data CD, it needs to be burned as an image as noted in my post above.
     
  13. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Ah right, yes, i didn't copy it correctly i don't think. I just simply dragged and dropped it in and pressed copy, what software would you recommend to do it? is there anything i can download?

    EDIT;

    I've managed to find some software, now i just need to find a disc that's nto 1.2 mb short on space. DOH! :)
     
  14. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

  15. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28


    haha, right i've done that and got onto my laptop :)

    You are awesome!

    I can see the minidump folder, but can't copy it's contents onto anything as I can't work out how to write something onto a USB device. Neither can i get onto the internet via my laptop.
     
  16. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    I believe Knoppix does support Network capabilities, however, I'm not sure if they're pre-enabled or if you've got to configure anything. I'm also not sure how reliable it is. Check their dedicated support site/forum.

    From what I can remember the last time I used it, I accessed the USB drive right from the desktop along with the other storage devices. You might have to right click on the USB drive and enable the write feature via properties or something.
     
  17. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    I don't have anything like that on the desktop, just got Knoppix, my HDD and Trash. I'l keep looking through see if i can see anything.
     
  18. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    Perhaps your USB drive isn't detected? Is the light on the drive lit? Try unplugging it, and plugging it back in. Also, try another USB port.
     
  19. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    No lights on my laptop, I can't really find anything USB related apart from USB viewer, that made little/no sence at all, and was comparable to USB installer for say a printer or camera.

    I'l keep looking or look on the other site.
     
  20. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28


    Thanks a lot for all your help upto now, and i've now managed to save all my important documents. :D

    I'l try and get the file you want now, i've got it on my PC, how can i get it up onto here so people can look at it though? i don't know where to host it.

    Thanks again :D
     
  21. Matthew

    Matthew TechSpot Staff Posts: 6,093   +86 Staff Member

    You can directly attach it to your post here. Look below the text box that you type into when you click "Post Reply".
     
  22. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Doh, so it does :)

    Please let me know if you need anything else. Any help much appreciated :)
     

    Attached Files:

  23. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Can anybody tell me if the minidump file was correctly posted?

    Is there anything i can do to get my laptop working again? or should i try and reinstall?
     
  24. rickylee53

    rickylee53 TS Rookie Topic Starter Posts: 28

    Still done nothing on this.

    Could i pay some1 locally or something to sort it?
     
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