Windows10 crashing during reset

[harry66]

Hi I had windows 10 crashing during reset , I dont have a copy or key and it was activated in my name and email and the motherboard is still the same .You would think Microsoft would recognize my MB.
So I loaded window 8 to 8.1 with a disk and key was loaded then it tells me my key is not legit .I went this way because I thought I can upgrade to windows 10 from there but no luck ,
question is am I #$%^&* lol . I wish I can get it back , it was working but not legit and then I loaded windows 7 pro thats not legit because maybe I use it my key on a other computers , Im not to software smarts , can I do anything ? or can Microsoft would be able to help ?
any advice , or am I stuck to buy a copy .
Thanks for looking and helping Cheers

 

[Cycloid Torus]

Sounds like you have a legit, registered and activated, Windows 10 for your machine. You can download fresh installation ISO from Microsoft - I believe the key in already in the database at Microsoft. So do an install and see if it will get authorized - if not, contact Microsoft about checking your situation over.

The crashing could be something other than a failed reset. Does it POST? Is BIOS correct? Maybe you need to solve something before completing install of fresh Win10.

 

[harry66]

Hey Cycloid thanks again for helping me out .The question do it post I cant answer that at this time I would have to find it and the bios ............welll shot me im lost on that as well lol .
What happen was my fault I believe or maybe not but anyway I was doing the reset on w 10 and I unpug my monitor near the end of the download I needed the dvi adapter ti put it on a other computer then went back to plug it in the monitor or video didnt work so I turn it off and put it back on so it would read the video card yes that was very stupid it was late and I was dead tired then I reallize what I just did .Interupting a important thing like that , and they always say never power down , well my brain was lol. I will try again and thanks for your feedback and ill calll Microsft for the first time . thanks alot cheers

 

[Cycloid Torus]

POST? https://www.computerhope.com/jargon/p/post.htm
Getting there.. https://www.computerhope.com/issues/ch000607.htm
Win10 ISO.... install
Activation? follow directions as call is 'free' in most cases