I am at my wits end with this computer! We received it yesterday at 5 pm and tried for 6 hours to get it connected to the internet with no luck. We have another laptop, ipod touch, PS3 and Wii all connected to the same router with no problems!
I have tried just about everything you can possibly imagine, I even tried downloading a program that says it fixes winsock errors and it couldn't find anything wrong! The computer has nothing on it so any scans I have run turn up no problems. The computer shows that the wireless card is working correctly and the computer can find all available networks just cannot connect. When I try to go to a website and then troubleshoot I get this info:
Error attempting to validate the Winsock base providers: 2
Not all base service provider entries could be found in the winsock catalog. A reset is needed. (already tried a reset)
When you try ipconfig it shows "media disconnected"
I don't know what to do anymore
I have tried just about everything you can possibly imagine, I even tried downloading a program that says it fixes winsock errors and it couldn't find anything wrong! The computer has nothing on it so any scans I have run turn up no problems. The computer shows that the wireless card is working correctly and the computer can find all available networks just cannot connect. When I try to go to a website and then troubleshoot I get this info:
Error attempting to validate the Winsock base providers: 2
Not all base service provider entries could be found in the winsock catalog. A reset is needed. (already tried a reset)
When you try ipconfig it shows "media disconnected"
I don't know what to do anymore
