TechSpot

Wireless Connection No Internet again

By justcin0803
Aug 21, 2009
  1. Hi!

    I have an Acer Aspire 5920 with Vista. All of a sudden in the last two days I cannot connect to the internet through my Linksys Wireless G Router (model #WRT54G). At first I thought it was my modem and spent some time on the phone with Time Warner Cable to figure it out, which ended up causing more problems that seem to have sorted themselves out today. So what I need to do is get the three laptops we have in my house linked up wirelessly again.

    From my computer this is what I have when I run ipconfig/all:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : RussellFamil-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : maine.rr.com

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : maine.rr.com
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-13-E8-AE-FB-CB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::18b7:d619:9aff:bc1e%32(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.114(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, August 21, 2009 9:10:56 AM
    Lease Expires . . . . . . . . . . : Saturday, August 22, 2009 9:10:56 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 24.92.226.40
    24.92.226.41
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : maine.rr.com
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : 00-1B-24-96-2D-7C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::29a1:e451:6b27:5ae7%19(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, August 21, 2009 8:49:38 AM
    Lease Expires . . . . . . . . . . : Saturday, August 22, 2009 8:49:38 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 24.92.226.40
    24.92.226.41
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : maine.rr.com
    Description . . . . . . . . . . . : isatap.maine.rr.com
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Thanks for any help you have in pointing me in the right direction, yet again!!!

    Cindy
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    One computer at a time.
    Remove all related softeware. Remove also from registry.
    Start over with only one computer to avoid confusion, while using the manual, and a good book on the fundamentals of wireless..
    Your multi-information posts contribute nothing helpful.
     
  3. bushwhacker

    bushwhacker TechSpot Chancellor Posts: 783

    First of all,

    You are best to try the direct connection between your laptop and modem, to rule out everything related to wireless networking.

    Once you got the internet working, go from there.

    1. Perform the hard reset to factory settings for your router.
    2. Ensure your wireless is set as OPEN [Note: It's for temporary.]
    3. Ensure your SSID is short and has only letters. [ Again, temporary.]
    4. Ensure all of your laptop has the wireless adapter enabled, which it usually has some button or shortcut to turn it on.
    5. Restart your router and modem, and you should be able to see the wireless connection from there.

    If you can't see the connection, then your router may be malfunctioning, and you should try and borrow someone's router to rule out your situations.

    Good luck.
     
  4. justcin0803

    justcin0803 TS Rookie Topic Starter

    More info

    Hi~

    In the time it took for a response, most of the issues seemed to have corrected themselves. The only thing that remains is that my laptop (which is currently connected directly to the modem) can only get local no internet wirelessly. Both of my husband's computers are connected just fine. I hesitate to mess around with one of his because its his work computer. So if I can just get mine connected wirelessly, that would be great.

    Raybay--I don't have any software on my computer for wireless--just the Windows stuff. I also take offense that my 'multi-information' post contributes nothing helpful because when I combed the archives on this site and others, EVERY pro asked to run ipconfig/all and post results. The last time I had this issue the same thing was asked of me by someone on this forum and it proved to be helpful.

    Thank you bushwacker for your post. If I do a hard reset, and set it up the way you have outlined and get all of the computers on (wishful thinking on my part), what is my next step to ensure that it doesn't continue to be open...set it up as WPA Personal?

    Thanks!
    Cindy
     
  5. bushwhacker

    bushwhacker TechSpot Chancellor Posts: 783

    @ justcin0803,

    You can set the WPA-PSK or WPA2-PSK AFTER you manages to grab a connection between your laptop and your router and ensure it has stable connection.

    if you follow the guideline i provided, it's best way to determine if your router is heading to south or not. It should take only couples of hours, so don't be afraid to play with your router.

    Remember this, you should try and hook up your husband's work computer directly to modem to see if the internet work, and if it does, that way its only your failsafe against your husband's grieves :p

    Anyway, you can give your best, by fooling around on your router itself, not modem.

    Remember, make sure you have a few ports or allows the sharing connection between router and modem, because you didn't mention that your modem might have the network plugs already included in it, and that might conflicts with the router.

    It would be very helpful if you provides the more information about your modem and router; namely the model number and brands, that way we can be very helpful as possible to help you out with your situations :)

    ipconfig /all does provides some good grounding of information, and when you grab the connection ( LAN ) between your laptop and router, it might be good idea to use the ipconfig /release and ipconfig /renew.

    I wish the best luck to you!
     
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