Strange problem I cannot seem to find an answer for.
System: Acer tablet PC laptop running Windows XP Home Edition.
OS: Windows XP Home Edition - SP2 - all updates current
Background: Ive had this computer in its current configuration for about 5 years now. I have had no problems with the system and have kept all updates current. About a month ago I bought a NETGEAR wireless router to set up a network at my new residence using the already set up desktop connected through a modem from the local telephone company. The wireless worked without problems for a few weeks then one night while the computer was hibernating it blue screened and autoatically restarted. Since that night every time I reboot, the system will run anywhere from 1 minute to 20 minutes before giving a blue screen and restarting.
Problem: After disabling the automatic restart I was able to read the stop error IRQL_NOT_EQUAL_OR_LESS. When I reboot and the system stays on long enough, I am able to send a windows error report which comes back as a problem most likely associated with my wireless network. I followed all of windows suggestions including updating all the firmware and drivers for the router and my computer but still no fix.
Oddity: The computer and wireless access work perfectly fine when I take the laptop to other networks including school, friend's houses, or WiFi hotspots. The computer will connect and remain that way the entire length of time I am connected. Also, the computer will work when I use it right next to the desktop computer and the router that is connected to it. If I attempt to move the computer to another room in the house it will blue screen almost immediately.
Fixes tried so far:
- I took the computer to BestBuys Geek Squad where they ran a diagnostic on the system. They found that all the hardware was working fine but the computer had some virus infections. They recommended an OS restore.
- I ran Norton AntiVirus and removed most of the viruses Geek Squad's diag found but it did not locate all of them.
- I returned the NETGEAR router and bought a Linksys router thinking maybe it was just faulty hardware but still the same result.
- As a last resort I reinstalled Windows XP with the original installation disc.
After reinstalling all the windows updates im still having the same issue. If anyone can help it would be greatly appreciated. I am out of ideas.
I have a limited knowlege of computers but I can usually get by. If I need to provide more information on the system or problem I can do that.
Thanks
System: Acer tablet PC laptop running Windows XP Home Edition.
OS: Windows XP Home Edition - SP2 - all updates current
Background: Ive had this computer in its current configuration for about 5 years now. I have had no problems with the system and have kept all updates current. About a month ago I bought a NETGEAR wireless router to set up a network at my new residence using the already set up desktop connected through a modem from the local telephone company. The wireless worked without problems for a few weeks then one night while the computer was hibernating it blue screened and autoatically restarted. Since that night every time I reboot, the system will run anywhere from 1 minute to 20 minutes before giving a blue screen and restarting.
Problem: After disabling the automatic restart I was able to read the stop error IRQL_NOT_EQUAL_OR_LESS. When I reboot and the system stays on long enough, I am able to send a windows error report which comes back as a problem most likely associated with my wireless network. I followed all of windows suggestions including updating all the firmware and drivers for the router and my computer but still no fix.
Oddity: The computer and wireless access work perfectly fine when I take the laptop to other networks including school, friend's houses, or WiFi hotspots. The computer will connect and remain that way the entire length of time I am connected. Also, the computer will work when I use it right next to the desktop computer and the router that is connected to it. If I attempt to move the computer to another room in the house it will blue screen almost immediately.
Fixes tried so far:
- I took the computer to BestBuys Geek Squad where they ran a diagnostic on the system. They found that all the hardware was working fine but the computer had some virus infections. They recommended an OS restore.
- I ran Norton AntiVirus and removed most of the viruses Geek Squad's diag found but it did not locate all of them.
- I returned the NETGEAR router and bought a Linksys router thinking maybe it was just faulty hardware but still the same result.
- As a last resort I reinstalled Windows XP with the original installation disc.
After reinstalling all the windows updates im still having the same issue. If anyone can help it would be greatly appreciated. I am out of ideas.
I have a limited knowlege of computers but I can usually get by. If I need to provide more information on the system or problem I can do that.
Thanks
