Won't wake up, shut down or boot (if puled plug) after sleep/hibernation

By Jack123
Dec 1, 2012
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  1. I want to start by saying thanks for all of you for even reading this post and know that I read through a lot o forms before asking this question so thanks again for any help or advice.

    OP system Windows 7
    gpu radeon 3200
    Cpu AMD Phenom II X4 805 / 2.5 GHz
    Ram DDR2 SDRAM - Non-ECC
    PSU output 300 watt
    Now to my problem, I have a Gateway DX4300-11 that after it falls asleep pf hibernates the power button will turn from steady to blinking and the monitor would state that its going to sleep. it will remain in this state until I pull the plug. regardless of what I have done until now like hitting keys on keyboard, moving mouse, or pushing/holding power button, will not wake the pc or shut it down.

    now when I pull the plug it takes a few seconds and then it goes dead. Immediately after I plug it back in (before even attempting to hit the power button) hear the fans start spinning and the monitor states hes going back to sleep and this time the power button remains off even if after I push/hold it.

    To get back on all I had to do is reset CMOS but although it boots back up normally and the desktop has on it things I had open earlier (which leads me to believe that it went into a hibernation and saved all of it) after it going to sleep it plays the same game with me.

    I was woundering if anyone can help me out with this, I dont know maybe its a mobo issue, maybe cpu or gpu perhabs even ram, any advice will be much appreciated.

    Thanks again
  2. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Sounds like your cmos battery.
  3. Jack123

    Jack123 Newcomer, in training Topic Starter

    Thanks for the reply cobalt006. what do u suggest I do about it?
  4. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Replace it. See if this solves your problem.
  5. Jack123

    Jack123 Newcomer, in training Topic Starter

    Replaced it but no change.
    Do u think hat maybe the mobo is gone?
  6. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Will it still start up and run windows after you pull the plug. If so set it not to go to sleep. It could be a number of things causing this. It could be a hard drive going bad,A bad power supply ,Corrupt bios. If you are not familar with computers.Your best bet is get a friend or your local computer repair person to take a look at it.
  7. Jack123

    Jack123 Newcomer, in training Topic Starter

    It will only if a cleat CMOS first. im pretty familier with computers (at lease more then all my friends, they are the ones eho come to me lol) I flashed the bios already the harddrives seem tobe working perfectly fine. I did run sppedfan and all looks good as far as the PSU is considered, I even updated windows to the next sp still the same thing, I dont know however what to do next.
  8. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Did this start happening after you flash the bios?
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    Yes, desktop computers should never be set to hibernate or sleep. They are either on, with the monitor set to display a screen saver and then turn off after a while, or shut off... Does the computers time and date stay current after the computer is unplugged for a while?
  10. Jack123

    Jack123 Newcomer, in training Topic Starter

    I flashed the bios after the problem began. im going to check about the time, it was a little off when I started it today but I just want to be sure so ill write again after I let it sit. thank you so much for helping me out on this
  11. Jack123

    Jack123 Newcomer, in training Topic Starter

    Yup the computer resets the date/time to 1/1/2010 time various (checked it twice) does that mean I goto get a new battery or are we talking new PSU?
     
  12. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Try a new battery first
  13. Jack123

    Jack123 Newcomer, in training Topic Starter

    New battery didnt help. what can I do next?
  14. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    You can try swapping your PSU out. Not to sure this will help. But give it a try. Your best bet is not to put the computer in sleep mode. Just set the monitor to power down when you are not on it. Till you can figure out what is going on with it. Plus did you reset the bios after installing the new battery?
  15. Jack123

    Jack123 Newcomer, in training Topic Starter

    Any suggestion on what psu to get?
    after replacing battery it asked me to reset the settings to default by preesing f1 (the same as I did after clearing CMOS) so I thing that rest it.
  16. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Try getting a Corsair Power supply. The size depends on what you are using it for. If you do not have a video card installed Are using on board graphics. You can go with a 400 and be fine. If you have a video card installed you can get 500 to 600watts.
  17. Jack123

    Jack123 Newcomer, in training Topic Starter

    Thanks cobalt006 really appreciate then help will update as soon as I get one. thansk
  18. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,704   +158

    Your welcome


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