Hey everyone -
This is my first post on Tech Spot, but I've used this forum to look up many issues that I have at work (I'm a desktop technician for an insurance company).
Currently, I have a user that runs a macro in Word 2002 (Office XP) that opens and closes several Word windows to merge letters together and then it will suddenly crash. It seems like its always in different spots as well.
Yesterday I decided to put Process Explorer from Sysinternals on the machine and have it watch Word. When word crashed I created a full dump of the WINWORD.EXE process. From what I can tell it crashes on a VBE6.DLL (I don't have much experience with dump files). I've attached the dump file with all the information. Any help will be greatly appreciated.
Thanks -
Lurch
This is my first post on Tech Spot, but I've used this forum to look up many issues that I have at work (I'm a desktop technician for an insurance company).
Currently, I have a user that runs a macro in Word 2002 (Office XP) that opens and closes several Word windows to merge letters together and then it will suddenly crash. It seems like its always in different spots as well.
Yesterday I decided to put Process Explorer from Sysinternals on the machine and have it watch Word. When word crashed I created a full dump of the WINWORD.EXE process. From what I can tell it crashes on a VBE6.DLL (I don't have much experience with dump files). I've attached the dump file with all the information. Any help will be greatly appreciated.
Thanks -
Lurch