TechSpot HELP!!!!!

By swc0671
Jun 8, 2006
  1. I have installed all kinds of spyware and anti-virus programs trying to get my computer back to normal. I keep getting this web page coming up when I open the internet explorer. Can someone tell me what I have and how to get rid of it?
  2. swc0671

    swc0671 TS Rookie Topic Starter

    System Alerts Also.

    I'm also getting system alert:popups

    I can't get this one to stop coming up either.
  3. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and wselcome to Techspot.

    Go HERE and follow the instructions exactly.

    Post a fresh HJT log into this thread, only after doing the above.

    Regards Howard :wave: :wave:
  4. swc0671

    swc0671 TS Rookie Topic Starter

    Your fix didn't work.

    Thanks for the help but it didn't work. I have tried it as you wrote it down but I still have that same about:/blank screen that comes up when I open my Internet Explorer. Then the popups will start shortly there after.

    Is there anything else you might can suggest I do?

    In the screen that comes up they are advertizing a adware removal tool. I wonder if that one could remove the virus it has placed on my computer.
  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    What do you mean it didn`t work?

    You havent posted your HJT log yet.

    Regards Howard :)
  6. swc0671

    swc0671 TS Rookie Topic Starter

    I'm saying it didn't work. I still have the same adware on my machine. Every time I try to open Internet Explorer I get the same "about:/blank" screen that pops up.

    I'm still running my Mc Afee antivirus on the computer.

    I also have another problem that started last night. There is a virus alert that comes up and within seconds the machine will reboot itself. Happens about 5 minutes after the computer comes up.

    I got so pissed at it last night I almost threw the computer out the window.

    I'll post that HJT log when I can get it to run. So far I haven't got anything that needs to be posted there.
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I`m sorry to hear you`re having major problems.

    Download and run the Windows malicious software removal tool from HERE. Maybe that`ll help.

    Untill I have your HJT log, there`s not a lot I can do to help.

    If it all gets too much, maybe backing up your important data and doing a reformat and reinstall will sort it out.

    Regards Howard :)
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