alexisbatman
Posts: 7 +0
Hi
I'm pulling my hair out trying to get my media centre PC to resume from standby. It will go into standby ok but when I resume it, an abrupt restart of the computer occurs. No error messages are displayed at any point. The event log contains nothing of useful.
Ive updated all the drivers including the BIOS and XP SP3 is installed. I don't know how else to troubleshoot this issue.
Suggests? Log is below
Alex
This file is generated by the MCE standby tool.
It contains information which might be useful in case of
a problem, please include it in your support request.
Summary generated : Sunday 16 November 2008 15:42:56
--- System ---
Windows : Microsoft Windows XP
Version : 5.1.2600, Service Pack 3
Owner : Media Centre
Organisation :
ComputerName : MEDIACENTRE
AcpiOem : Unknown
AcpiProduct : Unknown
System BIOS date : 03/06/08
System BIOS version : K8M890 - 42302e31|)Phoenix - Award WorkstationBIOS v6.00PG|oC(Phoenix - Award WorkstationBIOS v6.00PG
Processor : AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
Processor frequency : 1999MHz
--- MCE ---
Mediacenter version : V0.0 (No Media Center version)
ehshell.exe version : V0.0.0.0
Last guide download : Invalid time/date
Next guide download : Invalid time/date
Start eHome at boot (ms): Disabled
--- MediaPortal ---
MediaPortal : Not installed
--- Various ---
Timeserver : time.windows.com
Screensaver : Enabled
CloseMCE installed : No
FPManager.exe : Not installed
--- MST ---
MCE Standby Tool version: V0.9.091
MCE Standby Tool build : May 20 2008, 17:33:12
StartMode : SM_DO_NOTHING
StartLocation : SL_DEFAULT
RebootMode : RM_NEVER_REBOOT
--- SystemPowerCapabilities ---
System states supported : S3 S4 S5
HiberFilePresent : false
FullWake : true
spare2 : 00 00 00 01
spare3 : 00 00 00 00 00 00 00 00
AcOnLineWake : Unspecified
SoftLidWake : Unspecified
RtcWake : S4 - Hibernate
MinDeviceWakeState : Unspecified
DefaultLowLatencyWake : Unspecified
--- AdministratorPowerPolicy ---
MinSleep : S3 - Standby
MaxSleep : S3 - Standby
--- SystemBatteryState ---
AcOnLine : true
BatteryPresent : false
--- SystemPowerPolicyAc ---
--- SystemPowerPolicyCurrent ---
Structure revision : 1
PowerButton.Action : PowerActionNone (Shut down?)
PowerButton.Flags : 3
PowerButton.EventCode : 10
SleepButton.Action : PowerActionSleep
SleepButton.Flags : 3
SleepButton.EventCode : 0
Reserved : 7C90F641
Idle.Action : PowerActionSleep
Idle.Flags : 1
Idle.EventCode : 0
IdleTimeout : 3600 Seconds
IdleSensitivity : 50
Spare2 : 00 00
MinSleep : S3 - Standby
MaxSleep : S3 - Standby
ReducedLatencySleep : S3 - Standby
WinLogonFlags : 0
Spare3 : 00000000
DozeS4Timeout : 0 Seconds
VideoTimeout : 0 Seconds
--- SystemPowerPolicyDc ---
Structure revision : 1
PowerButton.Action : PowerActionNone (Shut down?)
PowerButton.Flags : 3
PowerButton.EventCode : 10
SleepButton.Action : PowerActionSleep
SleepButton.Flags : 3
SleepButton.EventCode : 0
Reserved : 00000000
Idle.Action : PowerActionSleep
Idle.Flags : 0
Idle.EventCode : 0
IdleTimeout : 300 Seconds
IdleSensitivity : 50
Spare2 : 2D 00
MinSleep : S3 - Standby
MaxSleep : S3 - Standby
ReducedLatencySleep : S3 - Standby
WinLogonFlags : 0
Spare3 : 00320035
DozeS4Timeout : 0 Seconds
VideoTimeout : 0 Seconds
Sun 16 Nov 2008 15:42:56.764 - Logging enabled.
Sun 16 Nov 2008 15:44:07.686 - FormClose
Sun 16 Nov 2008 15:44:07.686 - MCE Standby Tool/frontend closed.
---------------------------------------------------
Sun 16 Nov 2008 15:45:36.890 - Starting MCE Standby Tool
MST Version : 0.9.091
Build : May 20 2008, 17:33:10
Sun 16 Nov 2008 15:45:37.781 - Initialisation done
Sun 16 Nov 2008 15:45:37.812 - AwakeState: AS_DESKTOP
Sun 16 Nov 2008 15:46:18.467 - User input detected (91718)
Sun 16 Nov 2008 15:46:31.420 - PBT_APMQUERYSUSPEND (1)
Sun 16 Nov 2008 15:46:31.420 - HandleSuspendQuery (Query suspend from user interaction)
Sun 16 Nov 2008 15:46:31.498 - PBT_APMSUSPEND (Suspend from user interaction)
Sun 16 Nov 2008 15:46:31.498 - Delaying suspend for 5000 milliseconds.
Sun 16 Nov 2008 15:46:36.498 - PBT_APMSUSPEND done (5000ms)
...
---------------------------------------------------
Sun 16 Nov 2008 15:48:26.671 - Starting MCE Standby Tool
MST Version : 0.9.091
Build : May 20 2008, 17:33:10
Sun 16 Nov 2008 15:48:26.686 - Initialisation done
Sun 16 Nov 2008 15:48:27.546 - AwakeState: AS_DESKTOP
Sun 16 Nov 2008 15:50:34.889 - User input detected (174859)
I'm pulling my hair out trying to get my media centre PC to resume from standby. It will go into standby ok but when I resume it, an abrupt restart of the computer occurs. No error messages are displayed at any point. The event log contains nothing of useful.
Ive updated all the drivers including the BIOS and XP SP3 is installed. I don't know how else to troubleshoot this issue.
Suggests? Log is below
Alex
This file is generated by the MCE standby tool.
It contains information which might be useful in case of
a problem, please include it in your support request.
Summary generated : Sunday 16 November 2008 15:42:56
--- System ---
Windows : Microsoft Windows XP
Version : 5.1.2600, Service Pack 3
Owner : Media Centre
Organisation :
ComputerName : MEDIACENTRE
AcpiOem : Unknown
AcpiProduct : Unknown
System BIOS date : 03/06/08
System BIOS version : K8M890 - 42302e31|)Phoenix - Award WorkstationBIOS v6.00PG|oC(Phoenix - Award WorkstationBIOS v6.00PG
Processor : AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
Processor frequency : 1999MHz
--- MCE ---
Mediacenter version : V0.0 (No Media Center version)
ehshell.exe version : V0.0.0.0
Last guide download : Invalid time/date
Next guide download : Invalid time/date
Start eHome at boot (ms): Disabled
--- MediaPortal ---
MediaPortal : Not installed
--- Various ---
Timeserver : time.windows.com
Screensaver : Enabled
CloseMCE installed : No
FPManager.exe : Not installed
--- MST ---
MCE Standby Tool version: V0.9.091
MCE Standby Tool build : May 20 2008, 17:33:12
StartMode : SM_DO_NOTHING
StartLocation : SL_DEFAULT
RebootMode : RM_NEVER_REBOOT
--- SystemPowerCapabilities ---
System states supported : S3 S4 S5
HiberFilePresent : false
FullWake : true
spare2 : 00 00 00 01
spare3 : 00 00 00 00 00 00 00 00
AcOnLineWake : Unspecified
SoftLidWake : Unspecified
RtcWake : S4 - Hibernate
MinDeviceWakeState : Unspecified
DefaultLowLatencyWake : Unspecified
--- AdministratorPowerPolicy ---
MinSleep : S3 - Standby
MaxSleep : S3 - Standby
--- SystemBatteryState ---
AcOnLine : true
BatteryPresent : false
--- SystemPowerPolicyAc ---
--- SystemPowerPolicyCurrent ---
Structure revision : 1
PowerButton.Action : PowerActionNone (Shut down?)
PowerButton.Flags : 3
PowerButton.EventCode : 10
SleepButton.Action : PowerActionSleep
SleepButton.Flags : 3
SleepButton.EventCode : 0
Reserved : 7C90F641
Idle.Action : PowerActionSleep
Idle.Flags : 1
Idle.EventCode : 0
IdleTimeout : 3600 Seconds
IdleSensitivity : 50
Spare2 : 00 00
MinSleep : S3 - Standby
MaxSleep : S3 - Standby
ReducedLatencySleep : S3 - Standby
WinLogonFlags : 0
Spare3 : 00000000
DozeS4Timeout : 0 Seconds
VideoTimeout : 0 Seconds
--- SystemPowerPolicyDc ---
Structure revision : 1
PowerButton.Action : PowerActionNone (Shut down?)
PowerButton.Flags : 3
PowerButton.EventCode : 10
SleepButton.Action : PowerActionSleep
SleepButton.Flags : 3
SleepButton.EventCode : 0
Reserved : 00000000
Idle.Action : PowerActionSleep
Idle.Flags : 0
Idle.EventCode : 0
IdleTimeout : 300 Seconds
IdleSensitivity : 50
Spare2 : 2D 00
MinSleep : S3 - Standby
MaxSleep : S3 - Standby
ReducedLatencySleep : S3 - Standby
WinLogonFlags : 0
Spare3 : 00320035
DozeS4Timeout : 0 Seconds
VideoTimeout : 0 Seconds
Sun 16 Nov 2008 15:42:56.764 - Logging enabled.
Sun 16 Nov 2008 15:44:07.686 - FormClose
Sun 16 Nov 2008 15:44:07.686 - MCE Standby Tool/frontend closed.
---------------------------------------------------
Sun 16 Nov 2008 15:45:36.890 - Starting MCE Standby Tool
MST Version : 0.9.091
Build : May 20 2008, 17:33:10
Sun 16 Nov 2008 15:45:37.781 - Initialisation done
Sun 16 Nov 2008 15:45:37.812 - AwakeState: AS_DESKTOP
Sun 16 Nov 2008 15:46:18.467 - User input detected (91718)
Sun 16 Nov 2008 15:46:31.420 - PBT_APMQUERYSUSPEND (1)
Sun 16 Nov 2008 15:46:31.420 - HandleSuspendQuery (Query suspend from user interaction)
Sun 16 Nov 2008 15:46:31.498 - PBT_APMSUSPEND (Suspend from user interaction)
Sun 16 Nov 2008 15:46:31.498 - Delaying suspend for 5000 milliseconds.
Sun 16 Nov 2008 15:46:36.498 - PBT_APMSUSPEND done (5000ms)
...
---------------------------------------------------
Sun 16 Nov 2008 15:48:26.671 - Starting MCE Standby Tool
MST Version : 0.9.091
Build : May 20 2008, 17:33:10
Sun 16 Nov 2008 15:48:26.686 - Initialisation done
Sun 16 Nov 2008 15:48:27.546 - AwakeState: AS_DESKTOP
Sun 16 Nov 2008 15:50:34.889 - User input detected (174859)
