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XP crashing out of standby

By alexisbatman
Nov 16, 2008
  1. Hi

    I'm pulling my hair out trying to get my media centre PC to resume from standby. It will go into standby ok but when I resume it, an abrupt restart of the computer occurs. No error messages are displayed at any point. The event log contains nothing of useful.

    Ive updated all the drivers including the BIOS and XP SP3 is installed. I don't know how else to troubleshoot this issue.

    Suggests? Log is below

    Alex


    This file is generated by the MCE standby tool.
    It contains information which might be useful in case of
    a problem, please include it in your support request.

    Summary generated : Sunday 16 November 2008 15:42:56

    --- System ---
    Windows : Microsoft Windows XP
    Version : 5.1.2600, Service Pack 3
    Owner : Media Centre
    Organisation :
    ComputerName : MEDIACENTRE
    AcpiOem : Unknown
    AcpiProduct : Unknown
    System BIOS date : 03/06/08
    System BIOS version : K8M890 - 42302e31|)Phoenix - Award WorkstationBIOS v6.00PG|oC(Phoenix - Award WorkstationBIOS v6.00PG
    Processor : AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
    Processor frequency : 1999MHz

    --- MCE ---
    Mediacenter version : V0.0 (No Media Center version)
    ehshell.exe version : V0.0.0.0
    Last guide download : Invalid time/date
    Next guide download : Invalid time/date
    Start eHome at boot (ms): Disabled

    --- MediaPortal ---
    MediaPortal : Not installed

    --- Various ---
    Timeserver : time.windows.com
    Screensaver : Enabled
    CloseMCE installed : No
    FPManager.exe : Not installed

    --- MST ---
    MCE Standby Tool version: V0.9.091
    MCE Standby Tool build : May 20 2008, 17:33:12
    StartMode : SM_DO_NOTHING
    StartLocation : SL_DEFAULT
    RebootMode : RM_NEVER_REBOOT

    --- SystemPowerCapabilities ---
    System states supported : S3 S4 S5
    HiberFilePresent : false
    FullWake : true
    spare2 : 00 00 00 01
    spare3 : 00 00 00 00 00 00 00 00
    AcOnLineWake : Unspecified
    SoftLidWake : Unspecified
    RtcWake : S4 - Hibernate
    MinDeviceWakeState : Unspecified
    DefaultLowLatencyWake : Unspecified

    --- AdministratorPowerPolicy ---
    MinSleep : S3 - Standby
    MaxSleep : S3 - Standby

    --- SystemBatteryState ---
    AcOnLine : true
    BatteryPresent : false

    --- SystemPowerPolicyAc ---
    --- SystemPowerPolicyCurrent ---
    Structure revision : 1
    PowerButton.Action : PowerActionNone (Shut down?)
    PowerButton.Flags : 3
    PowerButton.EventCode : 10
    SleepButton.Action : PowerActionSleep
    SleepButton.Flags : 3
    SleepButton.EventCode : 0
    Reserved : 7C90F641
    Idle.Action : PowerActionSleep
    Idle.Flags : 1
    Idle.EventCode : 0
    IdleTimeout : 3600 Seconds
    IdleSensitivity : 50
    Spare2 : 00 00
    MinSleep : S3 - Standby
    MaxSleep : S3 - Standby
    ReducedLatencySleep : S3 - Standby
    WinLogonFlags : 0
    Spare3 : 00000000
    DozeS4Timeout : 0 Seconds
    VideoTimeout : 0 Seconds

    --- SystemPowerPolicyDc ---
    Structure revision : 1
    PowerButton.Action : PowerActionNone (Shut down?)
    PowerButton.Flags : 3
    PowerButton.EventCode : 10
    SleepButton.Action : PowerActionSleep
    SleepButton.Flags : 3
    SleepButton.EventCode : 0
    Reserved : 00000000
    Idle.Action : PowerActionSleep
    Idle.Flags : 0
    Idle.EventCode : 0
    IdleTimeout : 300 Seconds
    IdleSensitivity : 50
    Spare2 : 2D 00
    MinSleep : S3 - Standby
    MaxSleep : S3 - Standby
    ReducedLatencySleep : S3 - Standby
    WinLogonFlags : 0
    Spare3 : 00320035
    DozeS4Timeout : 0 Seconds
    VideoTimeout : 0 Seconds

    Sun 16 Nov 2008 15:42:56.764 - Logging enabled.
    Sun 16 Nov 2008 15:44:07.686 - FormClose
    Sun 16 Nov 2008 15:44:07.686 - MCE Standby Tool/frontend closed.

    ---------------------------------------------------
    Sun 16 Nov 2008 15:45:36.890 - Starting MCE Standby Tool
    MST Version : 0.9.091
    Build : May 20 2008, 17:33:10
    Sun 16 Nov 2008 15:45:37.781 - Initialisation done
    Sun 16 Nov 2008 15:45:37.812 - AwakeState: AS_DESKTOP
    Sun 16 Nov 2008 15:46:18.467 - User input detected (91718)
    Sun 16 Nov 2008 15:46:31.420 - PBT_APMQUERYSUSPEND (1)
    Sun 16 Nov 2008 15:46:31.420 - HandleSuspendQuery (Query suspend from user interaction)
    Sun 16 Nov 2008 15:46:31.498 - PBT_APMSUSPEND (Suspend from user interaction)
    Sun 16 Nov 2008 15:46:31.498 - Delaying suspend for 5000 milliseconds.
    Sun 16 Nov 2008 15:46:36.498 - PBT_APMSUSPEND done (5000ms)
    ...
    ---------------------------------------------------
    Sun 16 Nov 2008 15:48:26.671 - Starting MCE Standby Tool
    MST Version : 0.9.091
    Build : May 20 2008, 17:33:10
    Sun 16 Nov 2008 15:48:26.686 - Initialisation done
    Sun 16 Nov 2008 15:48:27.546 - AwakeState: AS_DESKTOP
    Sun 16 Nov 2008 15:50:34.889 - User input detected (174859)
     
  2. alexisbatman

    alexisbatman TS Rookie Topic Starter

    Installed some TV card software. It seems to have resolved this problem
     
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