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XP doesn't recognize cd and dvd drives

By IronFront
Dec 21, 2009
Topic Status:
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  1. They're connected correctly, and even open up. However, they do not show up in My Computer and nothing happens if I put in a CD. Help?
  2. mailpup

    mailpup TS Special Forces Posts: 8,428   +217

    Are these IDE or SATA optical drives?
  3. IronFront

    IronFront TS Rookie Topic Starter

    How would I find that out?
  4. mailpup

    mailpup TS Special Forces Posts: 8,428   +217

    Describe the kind of cable are they connected to the motherboard with.
  5. IronFront

    IronFront TS Rookie Topic Starter

    Looked it up on Wikipedia, they're IDE.
  6. mailpup

    mailpup TS Special Forces Posts: 8,428   +217

    It's not clear to me if you just installed these drives or were they working fine up until now? Are the jumpers on the back set correctly? Master/slave or cable select?
  7. IronFront

    IronFront TS Rookie Topic Starter

    No, I've had this problem for a while. They've never worked in the time I've had the computer. Like I said, the plugs are in correctly. Master/slave.
  8. mailpup

    mailpup TS Special Forces Posts: 8,428   +217

  9. IronFront

    IronFront TS Rookie Topic Starter

    Should've said I've already seen that page. Didn't help.
  10. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 41

    Hi

    Hello!

    Go to device manager and uninstall the CD/DVD drive --

    Click on start - Run - Regedit - Ok

    Delet Upper filters / Lower filters and No install class and restart the computer and that will resolve the issue-


    Hope this helps -
    Take care
    Hemant
  11. IronFront

    IronFront TS Rookie Topic Starter

    There were no Upper filters or Lower Filters. But, I deleted the No Install Class and restarted. It didn't work.
     
  12. mailpup

    mailpup TS Special Forces Posts: 8,428   +217

    I would try replacing the IDE cable just in case.
  13. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 41

    hi

    Can you tell me if the drive is detected under device manager or check if the drive is getting detected under bios- Because if the drive is getting in any one of the places Changing the IDE cable will not help -- Tried to boot the computer with windows Xp anf if it does than the issue will be with windows Xp and u will need to reinstall windows--
  14. IronFront

    IronFront TS Rookie Topic Starter

    No, it is not in bios or device manager. It will not boot with windows CD. I guess I have to get a new IDE cable.
  15. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 41

    hi

    If you have a floppy drive on the system tried to swap the cables for the folppy drive and check if that works--

    hemant
  16. IronFront

    IronFront TS Rookie Topic Starter

    I don't have a floppy drive.
  17. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 41

    HI

    Your hdd is it a IDE drive-- TRied to swap the cables with Hard drive and check what happens??
  18. IronFront

    IronFront TS Rookie Topic Starter

    I took an IDE cable from another computer, put it into this one, and it worked just fine. Thanks.
  19. mailpup

    mailpup TS Special Forces Posts: 8,428   +217

    Thanks for the feedback. I love simple solutions. :)
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