TechSpot

XP home edition restarts w/ bsod 0xD1

By ramen92
Jan 23, 2008
  1. My comp restarts randomly, i believe it is related to the internet but not sure.. I have included 3 minidumps for troubleshooting. I have tried removing my firewall, uninstalling uneccessary programs, and reinstalling drivers, but it did not fix it. Can someone troubleshoot my minidumps?

    Thanks in advance!
    ramen92

    I THINK its fixed, thanks so much

    wait.. no its not fixed, i just got a bsod that said
    -----------------------------------
    BLUE SCREEN
    hardware malfunction

    call your hardware vendor for support

    *the system has halted*

    -----------------------------------

    anyone have any ideas to fix this kind of error? i have gotten it before and i think its related to my sound, but i have no idea. Thanks.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the two mini dump files:

    BugCheck 100000D1, {41, 2, 8, 41}

    *** WARNING: Unable to verify timestamp for RtkHDAud.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtkHDAud.sys

    Unable to load image RtkHDAud.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RtkHDAud.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtkHDAud.sys

    Fault caused by Realtek audio driver
    Please look HERE and download/install

    Post back with how it went

    You may want to confirm that sound is enabled in Bios (setup menu when the computer starts up)
     
  3. ramen92

    ramen92 TS Rookie Topic Starter Posts: 31

    yea. im pretty sure sound is enabled. im listening to music right now lol. ill still check tho. also, should i get the drivers u linked or should i get the ones on the realtek site, which seem to be more updated. thanks so much for the help :)
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That'll be right, TechSpot requires updating ! lol

    nyway this is the codec update, so I posted this link just in case (as it said codec)

    I'd do the TechSpot driver that way it's our fault !!

    Anyway which one is yours
    ALC260
    ALC262
    ALC861
    ALC861-VD-GR
    ALC880 Series
    ALC882
    ALC883
    ALC888T
    From here http://www.realtek.com.tw/search/default.aspx?keyword=HD+Audio+CODEC
     
  5. ramen92

    ramen92 TS Rookie Topic Starter Posts: 31

    How should i find this? i believe it is 880 series, but i dont know for sure...
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Try System Specs, not sure if it tells you this exactly, but worth a look at
     
  7. ramen92

    ramen92 TS Rookie Topic Starter Posts: 31

    My computer restarted and gave me a 0x7E error when installing the most up to date, hd realtek drivers on the realtek.com.tw site. I will attach the minidump. Now i will try and install the drivers that you listed from techspot.
     
  8. ramen92

    ramen92 TS Rookie Topic Starter Posts: 31

    It didn't tell me, possibly because i dont have a sound driver installed right now?
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the minidump file:

    BugCheck 1000007E, {c0000005, b5fee652, bacff9f0, bacff6ec}
    Probably caused by : RtkHDAud.sys

    Um Same issue

    Did you try the TechSpot drivers
     
  10. ramen92

    ramen92 TS Rookie Topic Starter Posts: 31

    Im going to try the techspot drivers right now.
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You may want to rmove all the old ones first in add/remove programs

    Also I may be away for a little (good timing hey !)
    But I'll be back, so please reply, and if you need to reply again use Edit instead of replying to your own reply (does that make sense ?)
     
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