XP PC Rebooted with Serious Error

By RajThas
Feb 6, 2009
  1. All of the sudden a PC just rebooted on its own. After reboot it says the pc suffered a seroius error. I have a screen shot and the even veiwer. Please help!

    Here is the event viewer error.

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2009/02/06
    Time: 14:58:35
    User: N/A
    Computer: FB11004
    Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 ba1e72b5.

    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 30 2c 20 000000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 62 61 31 65 01, ba1e
    0050: 37 32 62 35 72b5

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 2009/02/06
    Time: 14:57:15
    User: N/A
    Computer: FB11004
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000000, 0x00000002, 0x00000001, 0xba1e72b5). A dump was saved in: C:\WINDOWS\Minidump\Mini020609-01.dmp.
  2. rev_olie

    rev_olie TS Maniac Posts: 560

    Hi Welcome to Techspot :wave:

    If you could get hold of your mini dump that would be mighty useful.
    go to the folder at this location --> "C:\WINDOWS\Minidump" on your PC and attach it to the forum.

    Other than that everything is a snap in the dark.

    I think this was either software or hardware (in regard to the error code 1003) so...

    Do you have the latest service pack?
    I'm following that you have Windows XP because there are no specs anywhere. Take a look here;EN-US;q317277
    Follow the instructions if you can.

    Follow the instruction HERE

    You need to mount it to CD and boot from that. It will check your RAM and CPU for problems. If anything is found then generally the hardware needs replacing. Run it for 7 passes.

    See what happens.
  3. RajThas

    RajThas TS Rookie Topic Starter

    Thank you for your response. Unfortunetly, I dont have enough posts to be adding attachemtns to this posting. Yes I'm running XP with SP2. This is the company standard so I can't change that. I will run the memtest tonight and let you know the results. Thanks!

    This is the exact error that I got the other day.

    Error Signature
    BBCCode: 100000d1 BCP1:00000000 BCP2: 000000002 BCP3: 00000001
    BCP4: BA1E72B5 OSVer: 5_1_2600 SP: 2_0 Product: 256_1
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    adding an attachment can be done by members even with 1 post
    Yes you can add attachments
  5. RajThas

    RajThas TS Rookie Topic Starter

    Here is the mini dump.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    If your modem is plugged in via USB, change it to ethernet
    Ethernet does not require extra drivers to run the modem

    Otherwise check other USB devices, for Driver updates (actually even check your own system for driver updates)
    Here's a good thread to check for driver updates:

    Also you really should have Service Pack 3, completed through Windows updates
    Having SP2 still is not ideal
  7. RajThas

    RajThas TS Rookie Topic Starter

    The user does not use the modem. Should I just uninstall it all together? Unfortunetly, I can't goto SP3 as it hasn't been approved by the company yet.

    The PC is a Dell 490
    Service Tag: D9SK4G1

    I dont see a driver for USB. Where should I be looking?

  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well you can use this thread to update your drivers at least:

    But if a USB modem (as I thought may be the issue) is not plugged in, then the USB driver will not be in use anyway, but ideally, if found in add\remove programs, remove it.

    Your company is stopping a security, Service Pack update :confused:
  9. RajThas

    RajThas TS Rookie Topic Starter

    Ok thanx! The problem hasn't reoccured. I will update the drivers and hope that it dosen't happen again.
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    By the way, SP3 is an automatic update on most users computers
    GeeWiz the company better change their policy, otherwise users may have to format :D and turn off Automatic Updates ;) (not preferred)

    Anyway, keep us informed of any updates :)
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