XP Reboot Issue

By lordlighthope
May 8, 2009
  1. Hello,

    I just recently reloaded my entire OS of XP Pro due to a nasty virus and now there seems to be a problem with the OS inexplicably rebooting. I'm not getting any BSOD during this but on restart it's giving me the "Recovered from a serious error pop up". The code is as follows:

    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8054BD7C
    BCP3: AC3B6840

    Finally, during some initial startups, the dos is taking me to the option screen that allows to start via Safe Mode, etc.

    I'm running XP Pro, SP3. I have an ASUS AT7 motherboard, Duron chip, Radeon 9000series video card. I've already run the RAM tester and it passed all diagnostics. Windows updater mentioned a couple of video card updates but the last time I tried installing those (in 2007), the video card stopped working. Any other ideas?

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I think it's one of your Drivers
    You probably did a custom Windows update and installed a sound driver or something

    Try going to Safe Mode (press F8 before Windows starts) and either do:
    Last known good configuration
    Or actual Safe Mode

    Once in Safe Mode, go to Device Manager and uninstall your audio drivers (I'm thinking audio ;))
  3. lordlighthope

    lordlighthope TS Rookie Topic Starter


    I did what you recommended and I'm now getting BC Code 24. I did a chkdsk and it came up empty. I'm going to run the other drivers and see if it unscrews this. In the meantime, this is the latest error strand:

    BC CODE: 24
    BCP1: 001902FE
    BCP2: AC5C125C
    BCP3: AC5C0F58
    BCP4: F7B760F8
    OS_Ver: 5_1_2600
    SP: 3_0
    Product: 256_1
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Note: This thread has been moved to the BSOD Help & Support forum

    You are probably best attaching any Minidump so we can check it ;)

    Read: All about Minidumps and diagnosing them

    Please check: Start-> Run-> C:\Windows\Minidump
    For any Minidumps to Attach
  5. lordlighthope

    lordlighthope TS Rookie Topic Starter

    Minidump Check

    Looks to be an ntfs.sys issue. I'm attaching the file with this.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  7. lordlighthope

    lordlighthope TS Rookie Topic Starter


    You're right, Kim. I do have an AT7 motherboard. I pulled the file you suggested. I've got two network adaptor listings. One is a 1394 net adaptor, the other says Realtek RTL8139/810x Family PCI Fast Ethernet NIC. Uninstall one or both?
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'd do both
    Basically when I go out onsite and the user has a network issue (on one computer of course, not a huge network) I uninstall everything to do with Network and install it all back nice and clean :grinthumb
  9. lordlighthope

    lordlighthope TS Rookie Topic Starter

    Newer Issue


    Looks like the network card reload worked. I'm getting another code that's blue screening only during initial startup (when the cpu's been off all night). Here's the code. I'm also attaching the minidump file.

    BC Code: 10000050
    bcp1: E7B6CE0
    BCP2: 00000000
    BCP3: 8054BBAD
    BCP4: 00000002

    It appears to be the ntoskrnl.exe file
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