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XP reboot

By striker72s
Feb 18, 2006
  1. hi there ,
    can anyone help me with this stack list

    STACK_TEXT:

    b0f10668 b257bfa4 badb0d00 00000000 b0f10688 nt!Kei386EoiHelper+0x285d
    b0f106ec b257ca18 00000000 b0b84008 897e1240 SYMFW+0x14fa4


    what is ((nt!Kei386EoiHelper+0x285d)) ??

    thanks for the time.
     
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi,

    Post the complete output of the stack trace and the module list (ie lm tn) of the minidump here. Recently a lot of system crashed are caused by a trojan called called Backdoor.Rustock. Make sure that your windows is not infected with trojan, spyware, adware and virus.
    http://www.symantec.com/avcenter/venc/data/backdoor.rustock.html

    What version of Norton AV are you using?
     
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