Hi. Thanks in advance for any help that you can provide. (This is a invaluable site). I have 2 accounts on my computer. Both have admin privledges. My account can select the Search option and the proper 'box' displays allowing me to enter text, select search options, etc. At the bottom of the dialog box is an animated dog. I enter the search information, and after a few moments, I see the result. My son has the 2nd account. When he selects the Search Option, all he sees is the dog at the bottom - there is no other text, or input fields or anything else on the screen. Search is not possible from his account. Your help is appreciated. Thanks ps. In a different post, I have described a similar problem with Windows Media Player.