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XP shutdown problem

By ros060
Dec 7, 2005
  1. i have a machine running XP SP2 with all the relevant updates. i am facing problem while shutting down the system. when i go for START>TURN OFF>SHUT DOWN..... everything goes well till the computer reaches the screen which reads 'windows is shutting down'. then the machine hangs on that screen and i have to manually shut the computer down.
    also, if the computer is idle for some time, it is turned off automatically, and when i restart it it goes through the disk-check operation.
    i was advised to download all the updates of XP which i did but still the problem doesn't go.
    can anyone help please? shall be really gratefull.



    :confused:
     
  2. Rick

    Rick TechSpot Staff Posts: 4,573   +65

    There's a lot of possibilities, but here's a link that helps you troubleshoot.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;308029


     
  3. hotice

    hotice TS Rookie Posts: 22

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