i have a machine running XP SP2 with all the relevant updates. i am facing problem while shutting down the system. when i go for START>TURN OFF>SHUT DOWN..... everything goes well till the computer reaches the screen which reads 'windows is shutting down'. then the machine hangs on that screen and i have to manually shut the computer down. also, if the computer is idle for some time, it is turned off automatically, and when i restart it it goes through the disk-check operation. i was advised to download all the updates of XP which i did but still the problem doesn't go. can anyone help please? shall be really gratefull.