XP shuts down when I select restart

By shepfromva
Sep 18, 2005
  1. I don't know what started it or when it started this mess but anytime I select restart from the window it shuts me completely down. I have ran spyware, virus check and nothing appears. The only thing I have downloaded and installed lately was an update to my HP printer software. I have removed that update and still the same problem. Any suggestions? :confused:
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