TechSpot

XP sp2 error

By sunteragung
Nov 19, 2008
  1. Need help for this :

    My comp restart often. after restart on the desktop appear error code like this :

    BCCode : 1000008e BCP1 : C0000005 BCP2 : 80579217 BCP3 : F3F0FAA0
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    Is it hardware or software problems? Thx.
     
  2. nobardin

    nobardin TS Rookie Posts: 256

    If you look in C:\WINDOWS\minidump are there any minidumps in the folder? If so take 3-4 of the latest ones and attach them to your next post in this thread and we will be more than happy to look them over for you, and help you with this issue.
     
  3. sunteragung

    sunteragung TS Rookie Topic Starter

    XP sp2 error dump files

    Thx nobardin,

    I attached 4 dump files (put inside zip). Hope this will be helpful.

    Thx
     
  4. nobardin

    nobardin TS Rookie Posts: 256

    This forum seems to be having problems with zipped files at the moment. Could you please post them not zipped so we can take a look at them? You should be able to fit the 4 files on your next post without having to zip them.
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    @nobardin Yes I have had zip file issues as well (not here on this thread though)
    Sometimes I have extracted the zip, and then needed to add "zip" extension back on again. and then extract it again. It's very strange :confused:

    In this case I was able to extract the Zip files correctly though :)


    Inside the 4 Minidumps:
    This is highly likely a driver fault
    One Minidump was caused specifically by your Realtec sound driver

    You need to update all your drivers (not from Microsoft)
    From your Motherboard's; or Computer's or Sound card Manufacturer's support website.

    For more help...

    Please put your System Specs information in your Profile

    If you have a brand name computer (like Dell; HP; or other) please place the Computer name & Model number in your Mobo field of your Profile
     
  6. nobardin

    nobardin TS Rookie Posts: 256

    Thanks for the help kimsland. I do apologize about the incorrect statement about the boards. I just haven't been able to view any zip files from the boards even with adding .zip on to the file then extracting it again..Anyway, glad you could view the mimidumps to help this person with their issue. As always, great job!!
     
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