TechSpot

XP SP2 hangs after welcome screen, even after new install

By kinkyfellow
May 1, 2009
  1. i have AMD athlon processor laptop. i am trying to do a fresh install of windows xp sp2, after formatting the whole system. the installation goes fine and after installation, the screen goes blank, after showing welcome screen. However, if i start the system in safe mode, it starts without any problem. i have tried various versions of windows xp , by formatting the disk, but nothing helps.

    any guidance is highly appreciated.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Wow "various"

    Anyway do this:

    Microsoft's Windows XP Professional Repair Install step by step (* Including Delete Partition)
    http://www.windowsxpprofessional.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

    Microsoft's Windows XP Home Repair Install step by step (* Including Delete Partition)
    http://www.windowsxphome.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

    * Warning deleting the Partition will remove all User data and Windows system files

    Note: There is an issue with AMD CPU but this is only on Sysprep restore images on mostly HP computers. (Fix available on their site)

    Also there is one issue on SP3 not starting Windows in Normal mode: http://support.microsoft.com/kb/953356/en-us But this is not your issue, ie SP2


    Also Note: You may be able to just uninstall your Video Card drivers in Safe Mode from Device Manager:
    Start->Run-> Devmgmt.msc -> ok
    Click the plus (+) sign next to your Video adaptor
    Right click on the installed Video adaptor
    Select Remove
    Restart to normal Mode
    Install the latest Video drivers for your card
     
  3. kinkyfellow

    kinkyfellow TS Rookie Topic Starter

    thanx kimsland.
    i have already done clean installation atleast three times, but of no use.
    i did tried to remove and re-install the display drivers, (which i download from acer's site) , but i get the message "initWDM failed" and nothing more.
    as per manual also, the display drivers are correct (sis m7605).
    any other idea ?
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes

    On every "new install" you must load the Motherboard chipset drivers and really all other drivers from your Motherboard's or computer's manufacture website
    You should be able to find that here: http://www.techspot.com/vb/topic117607.html

    There is another possibility, and that's hardware fault :(
    You may need to run Memtest on your Ram to confirm all is ok

    Although not specifically relevant, you may also have a look at the No Post Guide, there are a few options on resetting Bios, and removing not required hardware (including extra ram cards) There are a few links at the bottom of the guide that may help as well.

    That may keep you going for a few more days ;)
     
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