Hi there,
New to this. I've just eradicated a rootkit with the help of Broni in your Malware forum.
Now I just need to get this welcome screen sorted out.
It started well before I had malware issues - but for the life of me I can't link it to any particular program or hardware installation. When I turn on the computer it occasionally - not always - freezes/stalls on the Welcome screen (before the windows music plays). Occasionally it happens on the black screen prior to the welcome screen. Sometimes if I restart it starts up properly - other times no joy. have not had any problems starting it in safe mode.
I did a search of the forum and found a few threads about this kind of issue but they were very old, and not so much help for me. I understand that it may be a driver causing the problem, but there seems to be a whole raft of problems which may be causing it. I'm also not sure how to update drivers, or what drivers I should be updating so would appreciate some pointers there.
Generally speaking, the computer never has any other problems with freezing or stalling while in use.
Summary system specs: Let me know if you need any more system information.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------
Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer YOUR-X8YTBSNBLG
Generator default User
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2012-02-05
Time 17:35
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-X8YTBSNBLG
User Name default User
Motherboard:
CPU Type Unknown, 1600 MHz (4 x 400)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 1015 MB
BIOS Type AMI (09/16/08)
Communication Port Bluetooth Communications Port (COM3)
Display:
Video Adapter Mobile Intel(R) 945 Express Chipset Family (128 MB)
Video Adapter Mobile Intel(R) 945 Express Chipset Family (128 MB)
Monitor Digital Flat Panel (1024x768) (12003)
Monitor Digital Flat Panel (1024x768) (12003)
Monitor SyncMaster P2250/P2250G(Analog) (12003)
Monitor Plug and Play Monitor [NoDB] (HMBSA01066)
Monitor Plug and Play Monitor [NoDB] (HMBSA01066)
Multimedia:
Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller
Storage:
IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Disk Drive ST9160827AS (149 GB, IDE)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 81933 MB (25671 MB free)
D: (NTFS) 70653 MB (17327 MB free)
Total Size 149.0 GB (42.0 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse
Network:
Network Adapter 802.11n Wireless LAN Card (192.168.1.3)
Network Adapter Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Peripherals:
Printer EPSON Stylus C83 Series
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
Printer Samsung ML-2850 Series
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller
USB Device BT-253
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Video Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Thanks for any help.
Kate
New to this. I've just eradicated a rootkit with the help of Broni in your Malware forum.
Now I just need to get this welcome screen sorted out.It started well before I had malware issues - but for the life of me I can't link it to any particular program or hardware installation. When I turn on the computer it occasionally - not always - freezes/stalls on the Welcome screen (before the windows music plays). Occasionally it happens on the black screen prior to the welcome screen. Sometimes if I restart it starts up properly - other times no joy. have not had any problems starting it in safe mode.
I did a search of the forum and found a few threads about this kind of issue but they were very old, and not so much help for me. I understand that it may be a driver causing the problem, but there seems to be a whole raft of problems which may be causing it. I'm also not sure how to update drivers, or what drivers I should be updating so would appreciate some pointers there.
Generally speaking, the computer never has any other problems with freezing or stalling while in use.
Summary system specs: Let me know if you need any more system information.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------
Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer YOUR-X8YTBSNBLG
Generator default User
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2012-02-05
Time 17:35
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-X8YTBSNBLG
User Name default User
Motherboard:
CPU Type Unknown, 1600 MHz (4 x 400)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 1015 MB
BIOS Type AMI (09/16/08)
Communication Port Bluetooth Communications Port (COM3)
Display:
Video Adapter Mobile Intel(R) 945 Express Chipset Family (128 MB)
Video Adapter Mobile Intel(R) 945 Express Chipset Family (128 MB)
Monitor Digital Flat Panel (1024x768) (12003)
Monitor Digital Flat Panel (1024x768) (12003)
Monitor SyncMaster P2250/P2250G(Analog) (12003)
Monitor Plug and Play Monitor [NoDB] (HMBSA01066)
Monitor Plug and Play Monitor [NoDB] (HMBSA01066)
Multimedia:
Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller
Storage:
IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Disk Drive ST9160827AS (149 GB, IDE)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 81933 MB (25671 MB free)
D: (NTFS) 70653 MB (17327 MB free)
Total Size 149.0 GB (42.0 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse
Network:
Network Adapter 802.11n Wireless LAN Card (192.168.1.3)
Network Adapter Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Peripherals:
Printer EPSON Stylus C83 Series
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
Printer Samsung ML-2850 Series
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller
USB Device BT-253
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Video Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Thanks for any help.
Kate
