so frustrating. i do have a legal version. norton 360 claims they can't help me with other issues since i need to talk o microsoft about this issue. i'd rather not be on the phone for hours so thought i'd try here first. ideas? when i go into system and manually set automatic updates to install immediately it does nothing. when i go to microsoft.com i get a page that says i can't do it using firefox and to go to another page. when i go there there are no options for firefox users, and when i click on what appears to be the right link for getting updates i get put back on the "firefox users can't use this page" error. it's maddening.